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About the Role
Discover an opportunity in the insurance sector to contribute to initiatives that support exceptional digital experiences for advisors and clients. Be part of a collaborative environment where business needs, customer perspectives, and continuous improvement come together to deliver meaningful change.
Responsibilities
- Contribute to product strategy by providing insights from user feedback and competitive analysis.
- Recommend business process reengineering opportunities to management to improve efficiency.
- Produce comprehensive business reports to improve decision-making speed and support feature prioritization.
- Identify trends and improvement opportunities aligned with strategic goals and objectives.
- Assist in updating product roadmaps to reflect strategic goals, key opportunities, and market insights.
- Align stakeholder needs with product strategy and roadmap priorities through effective collaboration.
- Gather and document detailed business requirements and specifications in collaboration with stakeholders.
- Clearly communicate business requirements to team members, including systems and management teams.
- Contribute to product development by writing user stories, organizing and prioritizing the product backlog, and running trade-offs.
- Design and implement test plans and test cases and evaluate outcomes to support the effective implementation of business solutions.
- Use Jira and participate in agile ceremonies to refine the backlog and support timely delivery.
- Communicate delivery progress and maintain alignment with goals and timelines.
- Conduct user acceptance testing to ensure delivered features meet quality standards and requirements.
- Analyze data from multiple sources to resolve conflicts and provide actionable insights.
- Analyze product performance and usage data to identify trends and inform decisions.
- Collaborate with data teams to support accurate and timely data collection.
- Support change management and go-to-market strategies for product rollouts.
- Address stakeholder needs during change initiatives to support smooth adoption.
- Partner with cross-functional teams to develop communication materials, training sessions, and product demonstrations.
- Build relationships with stakeholders across Operations, Technology, Compensation, Finance, and third-party vendors to enhance processes and drive continuous improvement.
- Use frameworks such as SWOT Analysis, RACI Matrix, and OKRs to guide strategic decisions.
Requirements
- Bachelor’s degree in business, finance, information technology, or an equivalent field.
- 3-5 years of experience in business analysis or a related product management field, with a consistent track record of delivering successful changes to digital products or projects.
- Ability to formulate business requirements and user stories and test and validate results.
- Knowledge of market research methodologies, including data collection, analysis, and competitor analysis.
- Knowledge of the digital product lifecycle, from ideation through requirements, testing and validation, to deployment.
- Ability to collaborate with Business, Operations, and Technology teams to develop solutions.
- Experience with data analysis tools, including advanced Excel skills such as pivot tables, VLOOKUP, and data visualization.
- Familiarity with SQL for extracting and analyzing data from databases.
- Ability to use data analytics to inform product decisions and optimize performance.
- Experience applying project and product management tools such as Jira or Rally to manage product backlogs, roadmaps, user stories, sprint planning, issues management, reporting, and improvement opportunities.
- Skills in engaging and leading stakeholders to align product vision and strategy and support project alignment and success.
- Certified Business Analysis Professional certification or Project Management Professional certification.
- Familiarity with financial services industry operations and regulatory requirements.
- Familiarity with the latest AI trends and technologies.
- Proficiency in agile methodologies such as Lean, Scrum, and Kanban, with a focus on iterative approaches that drive business outcomes and enhance adoption.
- Experience with process improvement methodologies such as Six Sigma or Lean.
- Experience with data visualization tools such as Power BI or Tableau, including the ability to create and interpret complex reports and dashboards.
- Strong numeracy skills, including proficiency in data manipulation and reconciliation.
- Strong project management skills, including managing timelines, creating Gantt charts, allocating resources, and tracking action items.
- Familiarity with formal change management approaches and digital engagement strategies.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional verbal and written communication and interpersonal skills.
- Ability to collaborate across departments and communicate complex information effectively.
Skills
- Jira
- SQL
- Advanced Excel
- Pivot tables
- VLOOKUP
- Data visualization
- Power BI
- Tableau
- SWOT Analysis
- RACI Matrix
- OKRs
- Agile methodologies
- Lean
- Scrum
- Kanban
- Six Sigma
- Project management
- Gantt charts
Location
- Hybrid
Work Type
- Hybrid
- Contract
- Full-time
Experience Level
- Junior
- 3-5 years
Education Level
- Bachelor’s degree in business, finance, information technology, or an equivalent field.
- Certified Business Analysis Professional certification
- Project Management Professional certification
Salary/Compensations
- $35 per hour
About the Company
- Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach.
- As part of the screening process, some applications may be reviewed using artificial intelligence tools.
- Only candidates who meet the hiring criteria will be contacted.