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About the Role
Support people in recovery to build independence, wellbeing, and meaningful community connections through Mission Australia's HASI Plus program in Eastwood, NSW. HASI Plus is a supported accommodation service providing high intensity clinical and psychosocial support to people living with severe or persistent mental illness, helping them strengthen daily living skills, improve health outcomes, maintain stable housing, and work towards their personal recovery goals.
Responsibilities
- Provide person-centred support with daily living activities, including cooking, cleaning, accessing public transport, attending appointments, and building independent living skills.
- Deliver recovery-focused case management and support residents to work towards goals identified in their individual support plans.
- Complete intake, registration, assessment, and referral processes while maintaining accurate and timely documentation.
- Support medication management processes, including medication administration support and related record keeping in line with organisational requirements.
- Develop and review holistic, strengths-based individual support plans that promote recovery, wellbeing, and independence.
- Assist residents with transition planning, helping them move into independent living or access other appropriate services and supports.
- Build and maintain effective partnerships with clinical teams, NDIS providers, community organisations, and other stakeholder groups to achieve positive client outcomes.
Requirements
- A degree in Human Services, Social Work, Social Sciences, Psychology, or a related field, or a minimum Certificate IV in Community Services, Mental Health, or similar.
- Experience working in mental health, community services, homelessness, aged care, alcohol and other drug services, or similar support environments.
- Sound understanding of recovery-oriented practice and a commitment to supporting people to achieve goals through a strengths-based approach.
- Strong communication and interpersonal skills with the ability to build trust, rapport, and positive working relationships with clients and stakeholders.
- Resilience, patience, and confidence working alongside people experiencing complex and changing mental health challenges.
- Demonstrated ability to maintain strong professional boundaries, manage competing priorities, and complete administrative requirements accurately.
- Availability to work a rotating 24/7 roster including overnight, weekend, and public holiday shifts.
- First Aid & CPR certificate.
- Full driver licence with no restrictions.
- Undertake a national police history check, qualifications, and referee checks.
- Obtain clearance to work with children/vulnerable people.
Skills
- Person-centred support
- Recovery-focused case management
- Intake, registration, assessment, and referral
- Medication management support
- Individual support plan development
- Transition planning
- Stakeholder partnership building
- Communication skills
- Interpersonal skills
- Strengths-based approach
Location
- Eastwood NSW 2122
Work Type
- Perm
- Full-Time
- On-site
- 24/7 roster
Experience Level
- Maximum term opportunity through to 30 June 2027
Education Level
- Degree in Human Services, Social Work, Social Sciences, Psychology, or related field
- Certificate IV in Community Services, Mental Health, or similar
Salary/Compensations
- $81,903 + super + NFP salary packaging benefits
Benefits
- Rewarding work
- Not-for-profit salary packaging
- Free external, confidential counselling
- Access to chaplaincy support
- Volunteering opportunities
- Fitness passport
- Opportunity to purchase additional annual leave
- Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off
About the Company
- Mission Australia is a community determined to end homelessness and ensure people in need can thrive.
- United by our Christian purpose and values, we advocate for a fairer Australia.
- We are building hope and possibility for all.
- Our innovative and inclusive culture ensures employees feel valued.
- We prioritise the safety and wellbeing of everyone.
- We are committed to creating a diverse and inclusive working environment.
Equal Opportunity
- We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application.
- We aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
- We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.