Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Product Design Lead role.
Rezi rewrites your resume against Manulife's job description. Free.
Tailor your resume to this Product Design Lead role.
Rezi rewrites your resume against Manulife's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Product Design Lead posting at Manulife — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Product Design Lead posting at Manulife — free, in seconds.
About the Role
Shape intuitive, accessible experiences across web and mobile platforms and lead complex design initiatives from early discovery through delivery. Collaborate with a multidisciplinary team to solve complex challenges, connect customer needs with business goals, and create experiences that improve digital products and services. This role requires a transformative designer who combines strong product thinking and craft with practical leadership.
Responsibilities
- Lead the end-to-end design of complex web applications and responsive experiences across desktop, tablet, and mobile.
- Translate customer needs, business goals, and research insights into clear experience strategies, design priorities, and measurable outcomes.
- Explore and apply emerging tools, including AI-assisted design workflows, to accelerate discovery, concept development, and prototyping.
- Partner with Research Leads to ensure customer insights inform design decisions and validate solutions.
- Partner closely with product managers, engineers, researchers, content designers, accessibility specialists, and other collaborators to shape product roadmaps and align priorities.
- Deliver high-quality design artifacts, champion accessibility, contribute to design systems, and coach others.
- Facilitate critique, provide constructive feedback, mentor designers, and help grow product design practices.
- Work closely with engineering through implementation to maintain the quality, accessibility, and intent of the experience.
Requirements
- 8+ years of product design experience, including experience leading complex digital initiatives.
- A strong portfolio that shows how you frame problems, explore and evaluate options, apply product thinking and design craft, collaborate with others, and measure the outcomes of work you have launched.
- Deep knowledge of human-centered design, interaction design, information architecture, visual design, prototyping, usability, and accessibility principles.
- Experience working through the full digital product development lifecycle, from discovery and concept development through delivery and iteration.
- Proficiency with Figma and contemporary product design and collaboration tools.
- Experience partnering with product management, engineering, research, content, and other disciplines in a complex, cross-functional environment.
- Strong critical thinking, communication, storytelling, and facilitation skills, with the ability to articulate design decisions to designers and non-designers.
- Strong understanding of user experience (UX) principles.
- Familiarity with web standards (W3C and Section 508) and front-end development standard methodologies (HTML, CSS, JavaScript) is an asset.
- Demonstrated experience in leading and mentoring for design projects and teams, including collaboration with cross-functional teams like engineering and product management.
- Knowledge of WCAG and AODA, with experience designing accessible digital products.
- Experience working with and contributing to a mature design system.
- Experience using customer insights and product data to inform decisions and evaluate outcomes.
- Familiarity with agile and iterative approaches that bring digital customer experiences to market quickly and validate them continuously.
- Familiarity with technical constraints and considerations across responsive web, iOS, and Android experiences.
- Proven history of delivering successful digital products and services.
- Experience using AI-assisted design tools to explore early concepts, generate preliminary design directions, or accelerate prototyping is an asset.
Skills
- Product Design
- Digital Product Design
- Experience Strategy
- AI-Enabled Design
- Research & Validation
- Cross-Functional Leadership
- Design Excellence
- Design Leadership
- Delivery Partnership
- Human-Centered Design
- Interaction Design
- Information Architecture
- Visual Design
- Prototyping
- Usability
- Accessibility
- Figma
- Product Management
- Engineering Collaboration
- Research Collaboration
- Content Design Collaboration
- Accessibility Specialist Collaboration
- Critical Thinking
- Communication
- Storytelling
- Facilitation
- User Experience (UX)
- Web Standards (W3C, Section 508)
- Front-end Development (HTML, CSS, JavaScript)
- Mentoring
- Design Systems
- Agile Methodologies
- Iterative Approaches
- AI-Assisted Design Tools
Location
- Toronto, Ontario
Work Type
- Hybrid
Experience Level
- 8+ years of product design experience
- Experience leading complex digital initiatives
- Experience leading and mentoring for design projects and teams
Education Level
- A degree in design, visual communication, human-computer interaction, or a related field, or equivalent practical experience.
Salary/Compensations
- $92,900.00 CAD - $142,900.00 CAD
Benefits
- Opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
- Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage.
- Adoption/surrogacy and wellness benefits.
- Employee/family assistance plans.
- Retirement savings plans (including pension and a global share ownership plan with employer matching contributions).
- Financial education and counseling resources.
- Holidays, vacation, personal, and sick days.
- Full range of statutory leaves of absence.
About the Company
- Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.
Equal Opportunity
- Manulife is an Equal Opportunity Employer.
- At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
- We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
- It is our priority to remove barriers to provide equal access to employment.
- A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.
- All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.
- To request a reasonable accommodation in the application process, contact hr@manulife.com.