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About the Role
As the Assistant Manager at the Samsung Experience Store in London White City, you will play a crucial role in achieving PRS& Samsung goals. You'll align with the PRS& Samsung brand and ethos, deliver inspirational customer service, maintain operational compliance, and execute strategies that enrich customers' lives through interactions with Samsung products.
Responsibilities
- Ensure the safety and well-being of customers and team members.
- Champion exceptional customer experiences and satisfaction measures.
- Manage and lead colleagues across all departments, providing direction and support.
- Follow and implement PRS processes, guidelines, and policies for operational compliance.
- Maintain impeccable store standards for a seamless shopping experience.
- Deputize for the Store Manager in their absence.
- Handle key holding and general shift management.
Requirements
- Proven track record in people management, leadership, and direction.
- Strong communication and influencing skills.
- Ability to prioritize workloads and adapt quickly to changing circumstances.
- Commercially minded approach to retail.
- Embrace the Samsung eco-system and have a genuine love for technology.
- Constantly challenge your knowledge and drive your own learning journey.
- Previous management experience is a must.
Skills
- Leadership
- People Management
- Communication
- Influencing
- Adaptability
- Prioritization
- Commercial Acumen
- Passion for Technology
- Continuous Learning
Location
- Samsung Experience Store, White City
Work Type
- 40 Hours
Experience Level
- Management Experience
Salary/Compensations
- £41,500
Benefits
- Samsung Employee Discount Portal
- Birthday Holiday
- Discounts across multiple retailers
- Monthly Bonus Potential
- Well-being Tools and Platform
- Mental Health First Aid Access
- Employee Assistance Platform
- Induction training
- FCA training
- Product training
- Customer Journey training
About the Company
- At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You’ll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role.