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About the Role
As the Assistant Manager, you will play a crucial role in achieving the PRS& Samsung goals. You'll be responsible for aligning with the PRS& Samsung brand and ethos, while delivering inspirational customer service, maintaining operational compliance, and executing strategies that enrich our customers' lives through unrivalled interactions with Samsung products.
Responsibilities
- Ensure the safety and well-being of customers and team members.
- Champion exceptional customer experiences and satisfaction measures.
- Manage and lead colleagues, providing direction, support, and encouragement.
- Follow and implement PRS processes, guidelines, and policies for operational compliance.
- Maintain impeccable store standards for a seamless shopping experience.
- Deputize for the Store Manager in their absence.
- Handle key holding and general shift management.
Requirements
- Proven track record in people management, leadership, and direction.
- Strong communication and influencing skills.
- Ability to prioritize workloads and adapt quickly to changing circumstances.
- Commercially minded approach to retail.
- Passion for technology and the Samsung eco-system.
- Commitment to continuous learning.
- Previous management experience is essential.
Skills
- People management
- Leadership
- Communication
- Influencing
- Adaptability
- Commercial Acumen
- Passion for Technology
- Continuous Learning
Location
- Samsung Experience Store, Oxford St, London
Work Type
- Full-time
Experience Level
- Management Experience
Salary/Compensations
- £41,500
Benefits
- Samsung Employee Discount Portal
- Birthday Holiday
- Discounts across multiple retailers
- Monthly Bonus Potential (20%)
- Well-being Tools and Platform
- Mental Health First Aid Access
- Employee Assistance Platform
- Induction training
- FCA training
- Product training
- Customer Journey training
About the Company
- PRS& Samsung offers a platform to grow and develop skills.
- Be part of an enthusiastic team passionate about technology and customer satisfaction.
- Opportunities for learning and career advancement in the tech retail industry.
- Dedicated Learning and Development team for professional training.