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About the Role
The Assistant Restaurant Leader supports the Restaurant Leader in daily operations, upholding Raising Cane’s standards and culture. This role involves working in a fast-paced kitchen and customer-facing environment with varied temperatures and requires physical exertion.
Responsibilities
- Hires and terminates all hourly, non-management crewmembers
- Owns the onboarding, status change and payroll process for all hourly crewmembers
- Creates crewmember work and training schedules
- Manages the performance of all hourly crewmembers, including development, coaching, and documentation
- Acts as manager on duty, opening and closing the restaurant
- Manages cash handling and ensures accountability
- Enforces Raising Cane’s policies and standards
- Executes shift management meeting Raising Cane’s operations and safety standards
- Uses required tools, forms and logs to support shift execution and document results
- Deploys crewmembers during a shift
- Provides exemplary customer service
- Utilizes reward and recognition program for crewmembers
- Authorizes employee functions requiring manager approval
- Ensures cleanliness of the restaurant and facility maintenance
- Completes other duties as assigned
Requirements
- Detail-oriented, organized and able to manage multiple, changing priorities
- Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
- Able to work effectively and efficiently both independently and collaboratively
- Able to recognize and analyze problems, set goals, create plans and convert plans into action
- Proficient in Microsoft Office (Excel, Word and Outlook) and adaptable to new systems
- Able to work a variety of shifts including days, evenings and weekends
- Able to travel as needed for work-related functions and training
- 3+ years of restaurant or retail management experience
- New restaurant opening experience preferred
- Must be 18 years of age or older
- Possess a valid driver’s license
Skills
- Analytical skills
- Written communication skills
- Verbal communication skills
- Microsoft Office proficiency
- Customer service
Work Type
- Full-time
Experience Level
- 3+ years of restaurant or retail management experience
Education Level
- High school diploma or equivalent required
- Some college preferred
Salary/Compensations
- Starting from $87,000 annually plus monthly training incentive of $1,000
Benefits
- Medical, Dental, Vision & Pharmacy Benefits
- Dependent Care & Healthcare Flexible Spending Accounts
- Company-provided Life and Disability insurance
- Hospital Indemnity, Accident and Critical Illness
- 401(k) With Employer Match (age 21 & older)
- Access to financial advisors for budget and retirement planning
- One Pass Gym Membership Program
- Tuition Reimbursement
- Crewmember Assistance Program
- Pet Insurance
- Bi-Weekly Pay
- Competitive pay + monthly bonus
- Paid Time Off & Sick time
- 8 paid Holidays a year
- Early closure for company events
- Casual Work Attire
- Perkspot Employee Discount Programs
About the Company
- At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love!
- Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy.
- Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States.
- Each Crewmember is important to our rapid growth and enduring success.
- Now is your chance to join the Team and Raise The Bar!
Equal Opportunity
- All your information will be kept confidential according to EEO guidelines.
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.