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About the Role
The Solution Sales Manager will oversee market success of ServiceNow's Application Security products, which are built on the Service Management platform to create a single source of truth for enterprise processes. This role supports strategy and solution wins for specialty solution areas, adapting to different engagement models and solution area needs.
Responsibilities
- Support territory strategy and planning to improve vertical agreement, account use case targeting and execution.
- Provide input to AE during the account planning process based on territory strategy and recommendation.
- Ensure recommendation to territory strategy and account planning is aligned with Now Value principles.
- Support customers to envision the value of a digital transformation and support development of strategy by partnering with the account team, customer, and partners.
- Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model.
- Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle.
- Customize time allocation of responsibilities to the needs of the territory and account team and celebrate successes.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- 7+ years knowledge on return on investment of specialty solutions area to lead solution win.
- Cyber Security sales history as an Account Executive or Sales Engineer preferred.
- Experience as an AE, or in alternative sales/ customer service role.
- Understanding of business sales processes.
- 30-50% travel required.
Skills
- AI integration
- Return on investment analysis
- Cyber Security sales
- Account Executive experience
- Sales Engineer experience
- Alternative sales roles
- Customer service
- Business sales processes
Location
- AMS - North America and Canada
Work Type
- Flexible
- Remote
Experience Level
- 7+ years
About the Company
- ServiceNow is an AI control tower for business reinvention, with an AI platform that brings together AI, data, and workflows to help businesses work smarter, faster, and better.
- Armis from ServiceNow protects the entire attack surface and manages cyber risk exposure in real time, integrating with ServiceNow's Security and Risk capabilities and Veza's Identity Security capabilities to create an autonomous defense platform for the Agentic Enterprise.
- The company is building an AI-native culture where technology and talent are unstoppable together.
Equal Opportunity
- ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.
- All qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
- ServiceNow may be required to obtain export control approval from government authorities for certain individuals for positions requiring access to controlled technology subject to export control regulations.