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About the Role
As a Casino Cashier, you'll be at the forefront of our electrifying atmosphere, delivering unparalleled guest service with every exchange. You will handle large volumes of cash, multi-task accurately and efficiently, and provide exceptional guest service. Responsibilities include redeeming gaming chips, cashing vouchers, check cashing, creating new guest accounts, processing credit card advances, issuing counter checks, exchanging foreign currency, and paying out slot jackpots and sports book tickets.
Responsibilities
- Handle large volumes of cash and multi-task in an accurate, honest, and efficient manner at all times.
- Provide exceptional guest service by responding appropriately to guest questions and practicing problem-solving aptitude to ensure that all guest transactions are accurate and efficient.
- Complete transactions which include but are not limited to the following forms of guest service: accurately counting and redeeming gaming chips, the redemption of gaming vouchers from slot machines, check to cash, creating new guest accounts, printing and paying out credit card cash advances, issue and consolidate guest counter checks (markers), exchange foreign currency, slot jackpot payouts, redemption of sports book tickets and overall continual cash handling, cashiering, and counting.
Requirements
- Exemplary guest service skills and the ability to interact in a positive manner with the public and all related departments.
- Complete internal training on all 4 banks; Main bank, Kiosk bank, Chip bank, and General Cashier Bank.
- Perform basic math skills.
- Must be able to stand/walk for long periods of time and lift up to 41 - 50 pounds.
Skills
- Guest service
- Cash handling
- Basic math skills
Work Type
- Swing/Sunrise
Salary/Compensations
- $16.50-$18.50 hourly
- Potential to earn up to $1.25/hour more after training
Benefits
- Paid weekly
- Variety of schedules
- Paid time off
- Tuition assistance
- Career-building professional development
- Discounts from dining to fuel to concerts
- Team Member appreciation events
- Quality healthcare and dental benefits
- A robust 401k retirement plan
- Dealer School
- Finance Scholarship Program
- Comprehensive medical, dental, and vision plans
- 401(k) and life insurance
- Paid holidays
- Team member assistance programs
- Wellness programs
- Onsite medical center
- Training programs
- Complimentary shuttles
About the Company
- We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations.
- Turning Stone Resort Casino has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years.
- We operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach.
- Our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.
- At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members.
- With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff.