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About the Role
This foundational sales opportunity within Lorikeet's global Account Executive team is instrumental in driving growth by securing new mid-market and enterprise customers and expanding our presence in key markets. You will work directly with technical founders to refine sales strategy, establish the playbook for future sales team members, and help grow the team. You will have a seat at the table in shaping our product strategy and roadmap, selling a transformative AI solution that delivers immediate and measurable ROI to customers.
Responsibilities
- Own the full sales cycle for enterprise prospects, from prospecting to closing deals
- Develop deep understanding of customer support operations and articulate how Lorikeet's AI can transform them
- Partner with our product and implementation teams to ensure smooth customer onboarding
- Help establish sales processes, documentation, and best practices on the cutting edge of AI-first selling strategies
- Provide market intelligence and customer feedback to inform product development
- Build and nurture relationships with key decision-makers at target accounts
- Collaborate with sales leaders and founders to refine our value proposition and sales messaging
- Meet and exceed revenue targets through both new customer acquisition and expansion
Requirements
- 5+ years of experience in new business / acquisition enterprise SaaS sales, ideally in B2B software or AI-driven solutions
- Proven track record of building pipeline and consistently meeting or exceeding sales targets, ideally in an early stage or entrepreneurial setting that involves creating structure and selling innovative products in new markets
- Comfortable with complex, consultative sales cycles and selling to multiple stakeholders
- Ability to effectively communicate technical concepts and ROI to both technical and business audiences
- Naturally curious and enjoy understanding the nuances of customer operations
- Excellent communicator who can build trust and relationships at all levels
- Excited about AI and its potential to transform how businesses operate
Skills
- AI
- SaaS sales
- B2B software
- AI-driven solutions
- Consultative sales
- Technical communication
- Relationship building
Location
- US
- UK
- Sydney
Work Type
- Full-time
- Hybrid
Experience Level
- 5+ years of experience
- Early-stage
- Foundational
Benefits
- Flexible hours
- Twice a year company trip to Hawaii
- Unrestricted access to AI tools
About the Company
- Lorikeet is redefining customer support with AI that handles complex, high-volume support for fintechs, healthtechs, marketplaces, and delivery services.
- Backed by over $50M USD from QED, Blackbird, and Square Peg, with backing from prominent operators and founders.
- Customers include large telehealth, fintech, and marketplace companies in the US and Australia.
- Culture is low ego, high trust, with no tolerance for talented jerks.
- Committed to building a diverse team and actively encourage applicants from underrepresented backgrounds.
- Focus on user obsession and eagerness to learn over traditional credentials.
- Series A company moving fast, offering scope to shape the product and company.
- Performance recognized in real time with flexible promotion opportunities.
- AI-native company where every employee uses AI in their day-to-day work.
- Recruitment process built on respect, including informal chats and a paid work trial.
Equal Opportunity
- Committed to building a diverse team and actively encourage applicants from underrepresented backgrounds.
- If you're from an underrepresented background and don't tick every box, please reach out anyway.
- We know firsthand that diverse teams perform better, and we're proud that our team reflects a broad spectrum of identities and lived experiences.