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About the Role
The Office of the Faculty Registrar supports Arts & Science students by coordinating and administering services for personal, financial, and academic planning, registration, student records, transfer credit, petitions, examinations, and graduation. The Student Success Coordinator will support Student Success Program Officers by coordinating hiring and onboarding of casual staff, monitoring project progression, preparing event logistics, coordinating lobby bookings, and maintaining documentation and SharePoint sites.
Responsibilities
- Analyzing processes and recommending changes for more efficient coordination of operations
- Tracking and collecting information on project progress
- Responding to enquiries within the defined scope of the role and redirecting as appropriate
- Coordinating the recruitment process and training of casual staff
- Coordinating staff schedule to ensure proper coverage
- Determining logistical details and activities for events and/or programming
- Liaising with stakeholders to coordinate space and resource requirements
- Preparing expense reimbursements
Requirements
- Minimum five years of relevant experience planning and coordinating the administration and support of student experience programming in a post-secondary environment.
- Experience planning and coordinating events and programs, including logistics, scheduling, and operational support.
- Experience coordinating onboarding of casual staff, including providing ongoing training, guidance and support.
- Demonstrated experience coordinating projects, tracking progress, monitoring timelines, and supporting the successful completion of multiple priorities.
- Experience maintaining information and records in digital platforms, databases, or content management systems.
- Experience preparing and processing expense reimbursements.
- Excellent time management, prioritization, and organizational skills, with the ability to be an effective team player.
- Strong administrative skills; ability to be pro-active and to anticipate needs and a high attention to detail.
- Demonstrated tact, discretion and ability to handle matters of a sensitive and confidential nature.
- Excellent oral and written communication skills as well as interpersonal skills.
- Demonstrated commitment to equity, diversity, inclusion and the promotions of a respectful and collegial learning and working environment.
Skills
- Time management
- Prioritization
- Organizational skills
- Team player
- Administrative skills
- Pro-active
- Anticipate needs
- High attention to detail
- Tact
- Discretion
- Handle sensitive and confidential matters
- Oral communication
- Written communication
- Interpersonal skills
- Equity
- Diversity
- Inclusion
- Respectful and collegial learning and working environment promotion
Location
- St. George (Downtown Toronto)
Work Type
- Full-Time
- Term
Experience Level
- Minimum five years of relevant experience
Education Level
- Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
Salary/Compensations
- $75,004 with an annual step progression to a maximum of $95,915.
About the Company
- The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs. We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.
Equal Opportunity
- Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.