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About the Role
We are seeking a motivated and detail-oriented IT Assistant to provide essential support for our IT operations projects, ensuring all systems run smoothly and efficiently. This role is perfect for someone passionate about technology and eager to learn in a fast-paced environment.
Responsibilities
- Take ownership of IT projects to completion for system migrations, upgrades and enhancements.
- Provide desktop support for users, troubleshooting hardware and software issues on both Windows and Mac OS platforms.
- Assist with computer networking troubleshooting, maintaining Local Area Networks (LAN) and ensuring proper TCP/IP configurations.
- Communicate effectively with team members and end-users to resolve technical issues promptly.
- Document IT processes and maintain accurate records of project deliverables, support requests and resolutions.
Requirements
- Familiarity with desktop support practices and troubleshooting techniques is essential.
- Knowledge of Mac OS, Windows operating systems
- Understanding of computer networking concepts, including LAN setup and TCP/IP protocols.
- Strong communication skills to interact with users at all levels of technical proficiency effectively.
- Ability to lift and move up to 25 lbs
- Valid driver's license and vehicle, this role will involve an office move
- Previous experience in an IT support role or relevant coursework is a plus but not mandatory.
- Must have the legal right to work in the United States without company sponsorship.
- Successful applicants undergo a standard background check.
Location
- Onsite
Work Type
- 6-month contract
- Full-time
Salary/Compensations
- $30 per hour
About the Company
- Over the past 30 years, Zoho's portfolio of cloud-based business software has grown from a single online word-processing tool to a comprehensive product suite that covers an industry-leading range of use cases, including sales, marketing, support, accounting, human resources, project management, business intelligence, and custom app development.
- With 55+ products on offer—and even more in the development pipeline—Zoho is a powerful, integrated ecosystem of advanced business solutions.
Equal Opportunity
- Zoho Corp. is an equal opportunity employer and is committed to providing a work environment free of discrimination on the basis of sex, race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law.