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About the Role
As a member of the Farm Advisory Services team, this role supports customers by improving their financial reporting, providing decision-making information, and ensuring compliance with tax and payroll laws. A basic understanding of accounting principles, excellent communication, organization, and customer service skills are key. This position collaborates with tax and business accounting analysts, consultants, and other business units to support team members and cultivate relationships.
Responsibilities
- Adheres to Farm Credit East internal policies and procedures surrounding time and billing practices, electronic data storage, communication protocols and document storage.
- Maintains proper documentation and communication with members and staff to respond to internal and external customer needs.
- Follows up on customer (both internal and external) communication within 24 hours.
- Actively manages Agworx dashboards, and CCH workflow as applicable to your role.
- Documents all customer contacts in AgWorx with comments intended to benefit all team members serving the customer.
Requirements
- Associate's or Bachelor's degree in Accounting, Agriculture, Agri-Business, Economics, Finance, Business or related field, or an equivalent combination of education and experience.
- Must work at an assigned office location for the first 2 weeks of employment.
- After 2 weeks of acceptable performance, eligible for a hybrid working structure of 4 days in-office and 1 day working from home each week.
Skills
- Accounting principles
- Communication skills
- Organization skills
- Customer service skills
- Proactive mindset
- Relationship cultivation
Location
- Physical Farm Credit East office location
Work Type
- Hybrid
Education Level
- Associate's degree
- Bachelor's degree
Salary/Compensations
- $23.00/hr
Benefits
- Short-Term Incentive to reward business results
- 401k match up to 6% of salary
- Employer match in 401(k) for verified student loan payments up to 6% of salary
- Defined Contribution retirement plan funded at 2-9% of salary depending on years of service
- 15-25 days of vacation leave per year, depending on years of service
- 12 days of holiday leave per year
- 7.5 days of sick leave in your first year, followed by 12 days of sick leave per year thereafter
- Unlimited rollover of unused sick leave year to year
- Comprehensive medical, dental, and vision plans, including preventive care and wellness programs
- Health Savings Account
- Life insurance at 2x base pay
- Accidental Death and Dismemberment insurance at 2x base pay
- Long-term disability insurance at 2/3 base pay
- Tuition reimbursement
- Continuing education and training
- Employee Assistance Program
About the Company
- Farm Credit East (FCE) is the leading provider of loans and farm advisory services to farm, forest product, fishing, and other agricultural business owners across the northeast.
- FCE has nearly $15 billion in total loan volume and $29 million in annual financial services revenue from 18,000 customers across its 8-state territory.
- FCE operates with a focus on Outstanding Customer and Employee Experience, Quality Growth, Operational Excellence, Commitment to our Communities, and Protecting Customer Information.
Equal Opportunity
- Farm Credit East is an Equal Opportunity Employer.
- As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, marital status, parental status, political affiliation, disability status, protected veteran status, genetic information or any other status protected by federal, state or local law.
- It is our goal to make employment decisions that further the principle of equal employment opportunity by utilizing objective standards based upon an individual's qualifications for a specific job opening.
- In compliance with the Americans with Disabilities Act (“ADA”), if you have a disability and would like a reasonable accommodation in order to apply for a position with Farm Credit East, please call 1-800-562-2235 or e-mail FarmCreditCareers@farmcrediteast.com.