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About the Role
The Café Administrative Manager serves as the liaison between the Café Admin Team, requiring strong communication and organizational skills to ensure efficient and effective support activities for proper operations.
Responsibilities
- Manage administrative workflow by assigning tasks to Café Admins with deadlines and quality expectations.
- Plan and coordinate administrative procedures and systems, devising methods to streamline processes.
- Assess staff performance and provide coaching and guidance for maximum efficiency.
- Participate in recruiting and training of current and future staff.
- Ensure the team adheres to all policies regarding attendance, performance, and operational protocols.
- Stay updated with all organizational changes and business developments.
- Coordinate internal meetings and manage calendars for multiple Chefs.
- Facilitate bi-weekly meetings with administrative staff in other locations.
- Maintain confidentiality of all communications and documentation.
- Correspond with HR/Payroll for tracking employee time-off, leaves of absence, and attendance discrepancies.
- Perform general office duties and other tasks as assigned by Management.
- Perform other duties as assigned.
Requirements
- Must maintain an active management-level food handler certification (e.g., ServSafe) and adhere to local food handler requirements.
- Must possess a strong understanding and knowledge of food and allergens.
- Proven experience as an administrator.
- Lead by example with punctuality, good attendance, and reliability.
- Ability to juggle multiple tasks and adjust to changing schedules and priorities in a fast-paced environment.
- Ability to consistently meet daily, weekly, and monthly deadlines.
- Ability to work under pressure and adjust to a diverse working environment.
- Ability to execute duties with minimal direction.
- Authorized to work in the U.S.
Skills
- Proficient in MS Office (Excel, Word Document, and Publisher).
- Good planning and organizational skills.
- Excellent verbal and written communication skills.
- Communicate in a positive, friendly, and effective manner with employees, managers, customers, and vendors.
- Able to work independently while understanding the necessity for communicating and coordinating work efforts with others.
- Proven track record of effectively overseeing, training, and motivating administrative employees.
- Sufficient computer skills for proficient and accurate use of company-issued software.
- Food knowledge/understanding of industry terms and products.
- Analytical mind with problem-solving skills.
- Basic mathematical skills including the ability to add, subtract, multiply and divide quickly without a calculator.
- Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule format.
Work Type
- Monday to Friday: 6:00am - 2:30pm
Experience Level
- At least 2 years of additional previous experience in office management.
- 3 years of managerial experience (in lieu of a four-year degree).
- 5-7 years as a manager (in lieu of a college degree).
Education Level
- Four-year degree in business or hospitality.
- A.A. degree (in lieu of a four-year degree).
Salary/Compensations
- $80,000 per year
Benefits
- No Weekends
- Snacks and meals provided during shifts
- Medical, Dental, and Vision Insurance
- 13 paid holidays
- 401K with match
- Vacation and Sick days
About the Company
- Flagship is an equal opportunity employer.
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Equal Opportunity
- All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
- We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
- We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.