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About the Role
Ingram Micro is expanding its team to support growth in the SMB segment, hiring Account Representatives to drive momentum and capture new opportunities. This is a high-energy, customer-facing role focused on owning and growing a portfolio of accounts, driving revenue, and delivering an exceptional customer experience. You will serve as a trusted partner and escalation point for customers, making a direct impact on the business.
Responsibilities
- Own and grow a portfolio of approximately 125 reseller accounts (mix of new and established)
- Build strong relationships and act as a primary point of contact and escalation
- Spot and act on opportunities to increase revenue, margin, and product adoption
- Drive day-to-day sales activity including quoting, follow-ups, and closing opportunities
- Proactively engage customers to uncover new business needs and position solutions
- Partner cross-functionally with internal teams and vendors to drive results
- Prioritize effectively in a high-volume, fast-paced environment
- Set clear expectations and follow through with urgency and accuracy
Requirements
- 2+ years of sales or customer service experience (any industry) OR 1+ year of experience in technology, distribution, or related field
- High school diploma or equivalent required (Bachelor’s degree preferred)
- Basic proficiency in Microsoft Excel and Word
- Must be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check
Skills
- Strong communication skills (written and verbal)
- Ability to influence and persuade customers and partners
- Customer-focused mindset with a drive to deliver results
- Comfort working in a fast-paced, high-volume environment
- Strong organizational skills and ability to prioritize effectively
- Ability to collaborate and build relationships across teams
- Resilient and adaptable in a dynamic environment
Location
- Buffalo, NY
- Irvine, CA
- Scottsdale, AZ
- Greeg, SC
Work Type
- Hybrid schedule (3 days/week onsite)
- Full-time
Experience Level
- 2+ years of sales or customer service experience
- 1+ year of experience in technology, distribution, or related field
Education Level
- High school diploma or equivalent
- Bachelor’s degree preferred
Salary/Compensations
- Competitive base salary + quarterly uncapped commission (target ~30%)
- Commission guaranteed for your first quarter (ramp support from day 1)
- USD $44,500.00 - $75,600.00 per year (base pay range)
Benefits
- Healthcare benefits
- Paid time off
- Parental leave
- 401(k) plan and company match
- Short-term and long-term disability coverage
- Basic life insurance
- Wellbeing benefits
About the Company
- Ingram Micro is a leading technology company for the global information technology ecosystem.
- With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.
- Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.
- Learn more at www.ingrammicro.com
- At Ingram Micro, you’ll be part of a team that's shaping the future of technology distribution.
- This role is designed as a launchpad into a long-term sales career, with opportunities to grow into senior sales, account management, or business development roles.
- You’ll gain hands-on experience, build valuable relationships, and develop the skills needed to succeed in a high-impact sales environment.
Equal Opportunity
- Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.