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About the Role
Field Service Engineers will be responsible for preventative and unscheduled maintenance of Hitachi’s E.C.R. Etching Systems at customer facilities throughout the United States and international. Field Service Engineers (FSE) will be responsible to maintain electronic, electrical, electro-magnetic, mechanical, pneumatic, vacuum, microwave, radio frequency, gas delivery, and wafer transfer systems.
Responsibilities
- Address all service-related issues at customer sites.
- Provide training to customers and new field engineers.
- Provide technical guidance to junior field engineers and customers.
- Perform system installations at customer sites.
- Complete field service documentation for tracking system reliability and customer billing.
- Perform preventative and unscheduled maintenance of Hitachi’s E.C.R. Etching Systems.
- Maintain electronic, electrical, electro-magnetic, mechanical, pneumatic, vacuum, microwave, radio frequency, gas delivery, and wafer transfer systems.
Requirements
- 3 to 5+ years experience repairing semiconductor manufacturing equipment (preferably in etch) for Senior Field Service Engineer.
- 1 to 3+ years experience repairing semiconductor manufacturing equipment (preferably in etch) for Field Service Engineer II.
- Strong mechanical aptitude.
- Customer interface and communication skills are necessary.
- Ability to resolve difficult technical issues.
- Ability to devise long term plans to resolve ongoing service related issues at customer sites.
- Willingness to work overtime upon request.
- Must be willing to report to customers manufacturing facility daily and take direction from the Hitachi Technical Supervisor.
- Compressed workweeks may apply.
Skills
- Customer interface
- Communication skills
- Technical issue resolution
- Long term planning for service issues
- Mechanical aptitude
Location
- Austin, TX
Work Type
- Full time
- Customer Onsite
- Onsite at Customer location
Experience Level
- 3 to 5+ years
- 1 to 3+ years
Education Level
- Associate’s degree in related field preferred
- Equivalent combination of education and work experience
Salary/Compensations
- $ 26.27 - $ 44.13 per hour
About the Company
- Hitachi High-Tech America, Inc. is committed to equal employment opportunities for qualified applicants without discrimination on the basis of actual or perceived of race (including traits historically associated with race, such as natural hairstyle), color, national origin, ancestry, religious creed, age, sex, sexual orientation, gender (including gender expression and gender identity), marital status, registered domestic partner status, family status, military and veteran status, domestic violence victim status, medical condition (including genetic characteristics), physical or mental disability, pregnancy, or any other legally protected characteristic or status.
Equal Opportunity
- Equal Opportunity Employer (EOE)
- Hitachi High-Tech America, Inc. is an equal opportunity employer.
- Hitachi High-Tech America, Inc. is committed to equal employment opportunities for qualified applicants without discrimination on the basis of actual or perceived of race (including traits historically associated with race, such as natural hairstyle), color, national origin, ancestry, religious creed, age, sex, sexual orientation, gender (including gender expression and gender identity), marital status, registered domestic partner status, family status, military and veteran status, domestic violence victim status, medical condition (including genetic characteristics), physical or mental disability, pregnancy, or any other legally protected characteristic or status.
- If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to HTA-AccommodationRequests@hitachi-hightech.com