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About the Role

The Associate IT Business Systems Analyst serves as a vital link between business requirements and user-facing reporting and analytics solutions. This role focuses on designing, developing, maintaining, and enhancing front-end reporting applications, dashboards, reports, visualizations, and analytical experiences to support informed business decisions.

Responsibilities

• Support small and medium-sized initiatives involving front-end reporting applications, dashboards, visualizations, and analytical solutions.
• Gather, document, and validate business, reporting, dashboard, KPI, visualization, interaction, and data requirements with stakeholders.
• Develop, configure, enhance, and maintain front-end reporting applications, including reports, dashboards, scorecards, visualizations, filters, prompts, drill-downs, navigation, alerts, exports, and other user-facing analytical features.
• Perform data analysis, reconciliation, testing, and validation to confirm the accuracy, completeness, security, performance, accessibility, and usability of reporting solutions.
• Provide end-user support, troubleshoot data and reporting issues, and maintain technical documentation, report inventories, configuration records, release notes, and training materials.
• Support deployments and post-implementation activities, monitor solution performance and adoption, coordinate follow-up actions, and recommend improvements to reports, dashboards, user experience, data models, and business processes.

Requirements

• High-quality written and verbal communication skills
• Strong interpersonal skills along with an attention to detail, including the ability to prepare and deliver process documentation, specifications, etc.
• Demonstrated commitment to exceptional customer service
• Ability to work independently, setting goals, and meeting timelines
• Strong analytical and problem-solving skills
• Ability to balance multiple work demands in a fast-paced environment with frequently changing priorities
• Ability to travel to Mohawk Medbuy offices if required.
• Must submit proof of full COVID-19 vaccination as a condition of employment.

Skills

• Microsoft Office tools suite

Location

• Toronto, ON

Work Type

• Remote
• Hybrid

Experience Level

• 1-3 years’ of progressive work experience in Information Systems and Technology or similar team

Education Level

• College Diploma in IT, Computer Science, Business Analysis, Business or equivalent experience
• University Degree in IT, Computer Science, Business Analysis (Preferred)
• Working towards Business Analyst or Project Management certification/Designation

Salary/Compensations

• $53,736 - $67,170

Benefits

• Comprehensive benefits package
• Healthcare of Ontario Pension Plan (HOOPP) employer

About the Company

• Mohawk Medbuy Corporation (MMC) is a national, not-for-profit, shared services organization that supports hundreds of health care providers across Canada, as well as child welfare agencies and other public sector organizations.
• MMC provides value-driven contracting and procurement solutions for medical/surgical supplies, pharmaceutical products, local sourcing, capital (equipment, FF&E and redevelopment) and nutrition solutions.
• Other services include data analytics, in-hospital logistics, warehousing, technology, procure-to-pay and accounts payable.
• With an emerging focus on sustainability and reconciliation with Indigenous Peoples, MMC is actively supporting the creation of a resilient value chain that incorporates environmental, social and governance best practices.
• Based in Burlington, ON, the organization also has offices in Toronto, Oakville, Thunder Bay, Kingston, Brantford, London and Chatham, and a distribution centre in Oakville.

Equal Opportunity

• At MMC, people remain at the center of our hiring process. We may use artificial intelligence (AI) tools to support certain aspects of recruitment, such as sourcing candidates, reviewing applications, analyzing resumes, and summarizing interviews. These tools are designed to assist our recruitment team and do not replace human judgment or decision-making. Every candidate is reviewed and evaluated by qualified individuals, and all hiring decisions involve meaningful human oversight. We take steps to help ensure our use of AI is appropriate, fair, and consistent with applicable privacy, human rights, and employment laws.
• We thank all applicants for their interest; however, only those selected for an interview will be contacted. If contacted for an interview, please inform us should any accommodation be required. Mohawk Medbuy is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).