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About the Role

Hilton Club The Quin New York is seeking a service-driven team member to create unforgettable vacation memories for guests. This role offers opportunities for skill development, career advancement, and growth within a supportive and dynamic workplace.

Responsibilities

Stock all self-service areas, clean up after guests, and assist with food service preparation.
Set up and maintain cleanliness of service areas.
Ensure the lounge runs smoothly and guest satisfaction.
Greet owners and guests with a friendly, sincere, courteous, and professional welcome.
Anticipate guest needs throughout service.
Complete opening and closing duties.
Monitor and maintain cleanliness and organization of tables and service areas.
Take accurate food and drink orders.
Demonstrate knowledge of food menu and beverages, presentation, and preparation.
Use clear speaking voice, listen to understand requests, and provide accurate information.
Assist guests with food and beverage service.
Set up and replenish food and beverages.
Brew coffee and tea, and manage coffee/tea/water stations.
Ensure serving and eating utensils are in excellent condition.
Maintain lounge cleanliness by cleaning and clearing tables, wiping counters, sweeping, and mopping.
Clean the Club Lounge, including turning on TVs, bussing tables, washing dishes, organizing and cleaning the pantry, and cleaning spills.
Report deficiencies to the Manager on Duty.
Adhere to health department standards.
Execute special guest requirements.
Transport items between floors using a utility cart.
Requisition food and beverage items and store them properly.
Set up and clean up all food and beverage setups before opening.
Ensure Members Lounge tables, chairs, and furniture are set up according to standard layout.
Manage food and beverage inventory and requisitions.
Maintain food and beverage service in the lobby.
Prepare, deliver, and set up food and beverage amenities in guest rooms.
Obtain a Food and Beverage handlers certificate by New York State.
Perform other reasonable requests assigned by management.
Support private functions such as receptions or private dinners.
Communicate with management regarding challenges with owners and guests.
Perform additional duties as needed.

Requirements

Ability to stand and move throughout the Owners Lounge continuously.
Ability to carry and move dishes, boxes, and other items up to 25 pounds.
Ability to reach and move boxes on shelves up to 9 feet high.
Ability to use a 3-foot step ladder.
Ability to read, listen, and communicate effectively in English, both verbally and in writing.
Hearing and visual ability to observe and detect signs of emergency situations.

Skills

Food service preparation
Guest service
Food and beverage knowledge
Inventory management
Cleaning and sanitation
Communication skills
Problem-solving

Location

New York, NY

Work Type

Temporary
Full-time

Education Level

Food and Beverage handlers certificate by New York State

Salary/Compensations

$32.00 - $43.00 hourly

Benefits

Excellent health care options, including medical, dental, and vision
Recognition Programs and Rewards
Travel Discounts Program
Outstanding Paid Vacation Program and Paid Sick Days
Employee Assistance Program
401(k) program with company match
Tuition reimbursement programs
Employee Stock purchase program
Numerous learning and advancement opportunities

About the Company

Hilton Club The Quin New York is located in the heart of Manhattan, two blocks from Central Park and steps from Carnegie Hall.
The property offers 208 beautifully appointed rooms.
As part of Hilton Grand Vacations, team members have opportunities to develop skills and advance careers.

Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.