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About the Role
Performs diversified office-clerical duties and maintains efficient and positive communication with patients, families, physicians, providers, and outside facilities and individuals.
Responsibilities
- Schedules and confirms patient appointments and arrival.
- Sends/receives patient records and documents.
- Schedules surgical procedures and tests.
- Obtains pre-certification for healthcare services.
- Verifies insurance coverage and patient demographics.
- Scans, manages, and updates charts.
- Answers telephone, relays messages, and provides information.
- Maintains files and assists in establishing office systems.
- Orders office supplies.
- Operates related office equipment.
- Attends meetings, takes and distributes minutes.
- Respects/promotes patient rights.
- Responds appropriately to emergencies.
- Communicates concerns/problems relating to patients and/or staff with immediate supervisor.
- Adheres to White Plains Hospital infection control standards.
- Utilizes appropriate steps in the decision-making process.
- Collaborates and communicates with the healthcare team.
- Completes annual mandatory requirements.
- Attends mandatory in-services.
- Participates as a member of the patient care team.
- Participates in daily huddles and regular schedule practice team meetings.
- Utilizes cost containment practices.
- Prepares and maintains various statistical data.
- Performs all other duties as assigned.
Requirements
- High School or GED required.
- Less than 1 year of previous patient relations experience required.
- Less than 1 year of general office experience required.
- Less than 1 year of previous physician practice patient experience preferred.
- Basic medical terminology preferred.
- Electronic scheduling experience preferred.
- Electronic medical record experience preferred.
Location
- West Harrison, New York
Work Type
- Day Shift
- MON-FRI
Experience Level
- Less than 1 year
Education Level
- High School
- GED
Salary/Compensations
- $22.6258 to $33.9332
About the Company
- White Plains Hospital Medical Center is an equal employment opportunity employer.
Equal Opportunity
- White Plains Hospital Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.