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About the Role
Become an Office Specialist 2 in our support staff unit at the Child Welfare agency! Your commitment to ensuring accuracy and efficiency in all administrative tasks will directly contribute to the success of our program and the well-being of those we serve. As an Office Specialist, you will be a key player in providing clerical support to caseworkers and supervisors at the Child Welfare agency. We are seeking a Case Management Coordinator (Office Specialist 2) to join our Albany Child Welfare team working with families in person.
Responsibilities
- Provide support to field staff, agency staff, foster resource families, providers and the public.
- Complete and verify data entry to ensure all information entered and uploaded into the Child Welfare OR-KIDS information system is correct.
- Cover all reception and phone duties as necessary within the team when needed.
- Assist with all duties relating to the fleet vehicles.
Requirements
- A valid driver’s license and acceptable driving record are required for this position.
- Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
- An associate degree in any field.
- An equivalent combination of education and experience.
- Experience performing front desk or reception duties, including assisting customers, providing information, and managing routine administrative tasks.
- Experience explaining rules, regulations, procedures, or program requirements related to a specific service or program to individuals.
- Experience using computer systems to enter, process, verify, and maintain detailed information accurately.
- Experience communicating calmly and de-escalating clients in stressful and emotionally charged situations.
- Experience working effectively with individuals from a wide variety of backgrounds and adapting communication or services to meet different needs.
- Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.
- Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.
Skills
- Keyboarding
- Word processing
- Document generation
- Computer systems operation
- Calm communication
- De-escalation
- Interpersonal communication
- Adaptable communication
Location
- Albany, OR
Work Type
- On-site
- Permanent
- Full-time
Experience Level
- Two years of general clerical experience
Education Level
- Associate degree
Salary/Compensations
- $3,515 - $4,738
Benefits
- ODHS Employee Resource Group communities that promote shared learning.
- Cost of Living Adjustments.
- Annual salary increases (until you reach the top of the listed salary range).
- Amazing benefits package.
- Possible eligibility for the Public Service Loan Forgiveness Program.
About the Company
- The Oregon Department of Human Services is proud to be an Equal Opportunity Employer.
- We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity.
- The Child Welfare agency is dedicated to achieving the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.
Equal Opportunity
- The Oregon Department of Human Services is proud to be an Equal Opportunity Employer.
- We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.