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About the Role
DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.
Responsibilities
- Provides support in contract management by participating in contracting activities such as contract funding reviews, quality management activities, extensive contract monitoring, and other contract management activities to support DSHS agency contracts.
- Performs highly advanced, senior level, technical and consultative work assisting with the oversight of the daily operations and contract management activities from development to closeout within the Contract Management Section (CMS).
- Completes analysis of contractor performance by reviewing contractor expenditure data, performance reports, and other pertinent data as it relates to contractor performance.
- Implements goals and objectives; develops contract guidelines, policies, and procedures; develops schedules, priorities, and standards for achieving established performance measures; monitors contract compliance with federal and state laws, rules, regulations, guidelines, policies and procedures.
- Coordinates and implements changes as new federal and state laws, rules, regulations and agency policies become effective.
- Provides guidance regarding contract administration policies and procedures to program staff, management, and other Department staff as appropriate.
- Monitors contractor performance and expenditures, provides technical assistance and assists with the close out of contracts.
- Provides high-quality customer service to external and internal customers by prompt responses to inquiries, taking the initiative to solve problems, exercising flexibility, and continuing to seek improvements within the unit and program areas.
- Interacts routinely with customers including program managers, staff, contractors, stakeholders, organizations, and other state agencies to ensure appropriate contractor performance according to contract terms.
- Performs the monitoring of and/or monitors contract performance by examining billings, fiscal data, and eligibility determinations for compliance with terms of contract and policies.
- Reviews the supporting documentation related to contract billing for eligibility.
- Ensures appropriate tracking of contractor expenditure and performance data as well as appropriate contract deliverables.
- Projects expenditures to ensure appropriate use of funds.
- Communicates the results and recommends actions on a routine basis to program and other Department staff as appropriate.
- Performs written and oral communication with contractors.
- Assists with the delivery of financial and programmatic technical assistance and training.
- Provides guidance to internal and external customers regarding contract administration, policies, and procedures.
- Identifies training needs and determines how training should be conducted.
- Coordinates the risk assessment process for contract monitoring and planning.
- Participates in coordinated monitoring reviews to encompass both financial and programmatic compliance.
- Works with all pertinent parties to resolve audit findings by defining the criteria/requirements/processes and recommending appropriate dispositions.
- Coordinates resolution of contractor issues, communicates to appropriate contractor and Division staff, and ensures implementation and resolution of contract sanctions.
- Ensures all contract closeout activities are performed according to DSHS policy.
- Participates in the development of contract administration policies and procedures.
- Serves as subject matter expert related to contract management on assigned workgroups in coordination with Grants, budget, fiscal units, legal, Contract Oversight and Support, and division programs.
- Analyzes departmental contracting systems, outputs and activities; identifies gaps and recommends system improvements.
- May manage special projects as required or requested.
- May prepare special correspondence or reports, analyze data and compile statistical reports or surveys using Word and Excel or other word processing and spreadsheet applications.
- Actively participates and/or serves in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.
- May require an alternate shift pattern assignment and/or location.
Requirements
- Experience working effectively with internal and external stakeholders.
- Experience using Microsoft Word and Excel.
- Experience in contract management activities such as contract solicitation, development, monitoring, and/or finance.
Skills
- Contract management principles and practices.
- Project management and prioritization.
- Problem solving and conflict resolution.
- Communication including the effective organization and presentation of information, both orally and in writing.
- Preparing written analyses and administrative reports and special projects as assigned.
- Analyzing and solving problems and making recommendations affecting overall contracting activities; and comprehensively and accurately evaluating different types of administrative reports.
- Providing leadership and managing diverse program and administrative personnel in a team environment; communicating on issues and coordinating oversight across multiple cross-functional divisions.
- Writing and editing contract requirements and specifications.
- Interpreting policies and developing effective operating procedures for the Contract Management Section.
- Evaluating and monitoring contractor performance and providing recommendations.
- Dealing effectively with state and local officials and the public.
- Leading or working as part of a team.
- Performing and prioritizing multiple tasks, assignments and projects.
- Interpreting and applying federal and state statutes, regulations, agency rules, policies and procedures related to contracts.
- Evaluating financial data for reasonableness, necessity, and conformity to contract requirements.
- Making independent and sound technical judgment and to analyze new situations when they are encountered.
Location
- AUSTIN
Work Type
- Hybrid telework
- Regular
- Full time
Experience Level
- Senior level
- Highly advanced
Education Level
- Certified Texas Contract Manager (CTCM) is preferred or must be obtained within first year of employment.
Salary/Compensations
- $4,801.16 - $7,761.50 Monthly
Benefits
- Insurance coverage and other benefits available through the Employee Retirement System of Texas (ERS).
About the Company
- DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas.
- The agency is the Dept of State Health Services.
- The department is Contract Management.
Equal Opportunity
- In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability.
- DSHS uses E-Verify.