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About the Role
Ready to launch your IT career? Join our team and gain hands on experience with business systems, troubleshooting, AI, and automation! You'll work directly with our VP of Systems, solve real world technology challenges, and build valuable skills along the way. Whether you're a current student or recent graduate, this is a great opportunity to learn, contribute, and grow!
Responsibilities
- Provide daily IT support, troubleshooting software, connectivity, user access, and technical issues
- Assist with NetSuite administration, including user permissions, reporting, workflows, and system troubleshooting
- Set up computers, email accounts, and system access for employee onboarding and offboarding
- Support Microsoft 365, Entra ID, RingCentral, Connecteam, ConnectWise, and other business applications
- Monitor system integrations, troubleshoot errors, and assist with Excel and CSV data imports
- Participate in AI, automation, and technology improvement projects to streamline business processes
- Maintain technical documentation, track support requests, and assist with resolving or escalating issues
Requirements
- Currently pursuing or recently completed a degree in Information Technology, Computer Science, Information Systems, or a related field
- Practical IT knowledge gained through coursework, internships, employment, technical training, or personal projects
- Basic understanding of Windows, software applications, email, connectivity troubleshooting, and JavaScript or programming concepts
- Working knowledge of Microsoft Excel, including basic formulas, sorting, filtering, and CSV files
- Strong organizational, problem-solving, and communication skills with excellent attention to detail
- Ability to manage multiple tasks, document processes, and learn new technologies in a team-oriented environment
- Familiarity with NetSuite, Microsoft 365, Entra ID, RingCentral, Connecteam, ConnectWise, or similar business applications
- Experience with user account administration, help desk support, system integrations, or technical documentation
- Exposure to APIs, JSON, automation tools, or AI applications
Skills
- Troubleshooting
- AI
- Automation
- NetSuite administration
- Microsoft 365
- Entra ID
- RingCentral
- Connecteam
- ConnectWise
- Microsoft Excel
- JavaScript
- APIs
- JSON
Location
- Ronkonkoma, NY
Work Type
- In office
- Full Time
Experience Level
- Entry Level
Education Level
- Degree in Information Technology, Computer Science, Information Systems, or a related field
Salary/Compensations
- $25.00–$35.00 per hour
Benefits
- 401K
- Health insurance
- Life insurance
- Paid time off
About the Company
- Island Tech Services is a leading provider of emergency and specialty vehicle upfitting solutions.
- Be part of a company committed to innovation and supporting public safety