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About the Role
The Sales Enablement Coordinator is an integral member of the Mass Market Sales team, providing administrative and sales support to leadership and internal and external sales colleagues. This role helps ensure the smooth operation and execution of sales initiatives and activities by developing a strong understanding of the team’s needs and supporting the overall sales strategy. Occasional travel is required for training, meetings, and events.
Responsibilities
- Coordinate email campaign distribution for leaders and wholesalers, track results, and prepare performance updates.
- Process and track vendor invoices to support accurate and timely payment.
- Monitor applicable budgets and provide regular updates to wholesalers and sales leaders.
- Partner with relevant team members to plan and deliver in-person and virtual advisor events, educational programs, promotional activities, and internal meetings.
- Administer the continuing education credit process, including program submission, approval, participant reporting, and certificate delivery.
- Prepare ad hoc reports using Salesforce and Microsoft Power BI, and provide data analysis and insights to sales leaders and team members as required.
- Maintain accurate advisor assignments in Salesforce by identifying unassigned advisors and coordinating assignment to the appropriate wholesaler.
- Serve as a subject matter resource for new sales tools and technologies, supporting team adoption through guidance, training, and troubleshooting.
- Support leadership with national sales initiatives and special projects, as required.
- Coordinate employee onboarding and offboarding, including system access, equipment, documentation, and related administrative requirements.
Requirements
- Post-secondary education.
- Strong proficiency with Microsoft Office applications, including Excel and Word, as well as Microsoft Power BI, Salesforce, and Salesforce Marketing Cloud.
- Strong organizational, time-management, and priority-setting skills, with the ability to meet tight deadlines.
- Strong problem-solving and analytical skills, including the ability to investigate issues independently.
- Strong verbal communication and business writing skills.
- Demonstrated ability to manage multiple priorities while maintaining a high degree of accuracy and attention to detail.
- Ability to exercise discretion and tact when handling sensitive and confidential information.
Skills
- Microsoft Office
- Excel
- Word
- Microsoft Power BI
- Salesforce
- Salesforce Marketing Cloud
Location
- Toronto, Ontario
Work Type
- Hybrid
Experience Level
- Not specified
Education Level
- Post-secondary education
Salary/Compensations
- $55,125.00 CAD - $91,875.00 CAD
Benefits
- Health coverage
- Dental coverage
- Mental health coverage
- Vision coverage
- Short-term disability coverage
- Long-term disability coverage
- Life insurance coverage
- AD&D insurance coverage
- Adoption benefits
- Surrogacy benefits
- Wellness benefits
- Employee assistance plans
- Family assistance plans
- Retirement savings plans
- Pension plan
- Global share ownership plan with employer matching contributions
- Financial education resources
- Financial counseling resources
- Holidays
- Vacation days
- Personal days
- Sick days
- Statutory leaves of absence
About the Company
- Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.
Equal Opportunity
- At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
- It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.