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About the Role
The Front Desk Supervisor coordinates the operation of the program during the assigned shift at the Legacy Family Residence, a transitional family shelter in the Bronx. This role is crucial for supporting residents in learning essential life skills.
Responsibilities
- Directs all front desk staff activities to ensure adherence to policy and procedures.
- Ensure proper documentation of front desk activities.
- Provide emergency assistance to residents as needed and supervise incident management system.
- Monitor building safety.
- Conduct rounds at residence as assigned.
Requirements
- One year of relevant experience working in a similar capacity in a social services setting.
- Must possess good interpersonal skills and basic computer knowledge.
- Security License (required upon hire).
- Fire Guard (F-80) (required upon hire).
- CPR/First Aid (required within 90 days of hire).
- Fire Guard (F-02) (required within 90 days of hire).
Skills
- Interpersonal skills
- Basic computer knowledge
Location
- Brooklyn, NY 11236
Work Type
- Full-time
Experience Level
- One year of relevant experience
Education Level
- High school diploma or GED preferred
Benefits
- Medical, Dental, & Vision Coverage
- Prescription Coverage
- Life Insurance
- Retirement Plan
- Tuition Reimbursement
- Paid Time Off, including a Paid Birthday Holiday
About the Company
- Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester.
- Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.
- Our staff are at the heart of this work, creating meaningful change every day.
- If you’re passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.
Equal Opportunity
- VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.