Digital Asset Management Specialist
Raymour & Flanigan Furniture and Mattresses · Liverpool, NY, US
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About the Role
We are seeking a Digital Asset Management Specialist to support the day-to-day management, organization, and governance of our digital asset library. This role will ensure that images, video, documents, and other digital assets are accurately organized, searchable, properly managed, and available to the people who need them.
Responsibilities
- Manage the day-to-day organization and maintenance of digital assets within the DAM platform (Bynder)
- Ingest, organize, categorize, and maintain digital assets
- Apply metadata, keywords, tags, classifications, and other asset information according to established standards
- Create and maintain relationships between assets and related products, campaigns, or content
- Perform routine asset cleanup, quality checks, and maintenance
- Identify duplicate, outdated, incomplete, or incorrectly organized assets and coordinate appropriate action
- Apply established metadata and taxonomy standards consistently
- Support ongoing improvements to metadata quality and asset findability
- Assist with taxonomy updates, controlled vocabularies, and asset classification
- Help identify gaps or inconsistencies in asset metadata
- Support data cleanup and enrichment projects
- Support asset intake from Photography, Creative, Marketing, vendors, and other sources
- Ensure assets meet established standards before being made broadly available
- Coordinate asset updates, replacements, versioning, and archival
- Support asset linking and relationships across systems
- Assist with management of usage rights, licensing information, talent/model releases, and other asset documentation as assigned
- Respond to day-to-day DAM requests and questions
- Help users locate and access appropriate assets
- Provide training and guidance on DAM processes and standards, as well as new user onboarding
- Create and maintain documentation and how-to resources
- Escalate system issues or enhancement requests to the Digital Asset Manager or technology partner
- Support reporting on asset activity, metadata quality, usage, and other DAM metrics
- Identify recurring operational issues and recommend process improvements
- Participate in DAM projects, migrations, cleanup initiatives, and workflow improvements
- Assist with testing and implementation of new DAM processes and capabilities
Requirements
- 3+ years of experience in digital asset management, content operations, creative operations, e-commerce, marketing operations, or a related field
- Experience working with a DAM platform such as Bynder, Adobe Experience Manager, Brandfolder, Canto, Widen, or similar
- Strong understanding of metadata, taxonomy, file organization, and content lifecycle management
- Exceptional attention to detail and organizational skills
- Comfortable managing large volumes of digital content
- Strong communication and collaboration skills
- Ability to follow established standards while identifying opportunities for improvement
- Comfortable working across creative, marketing, photography, e-commerce, and technology teams
- Experience with image and video assets is a plus
- Experience with digital rights management, licensing, or talent/model releases is a plus
- Experience in retail, e-commerce, consumer products, furniture, or another content-intensive environment is a plus
- Experience with automations, integrations, and content workflows is a plus
- Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Skills
- Digital Asset Management
- Content Operations
- Creative Operations
- E-commerce
- Marketing Operations
- DAM platform (Bynder, Adobe Experience Manager, Brandfolder, Canto, Widen, or similar)
- Metadata
- Taxonomy
- File Organization
- Content Lifecycle Management
- Attention to detail
- Organizational skills
- Communication skills
- Collaboration skills
- Image assets
- Video assets
- Digital rights management
- Licensing
- Talent/model releases
- Retail
- Consumer products
- Furniture
- Automations
- Integrations
- Content workflows
Location
- U.S.
Work Type
- Full-time
Experience Level
- 3+ years
About the Company
- Raymour & Flanigan is the largest furniture and mattress retailer in the Northeastern U.S. and the seventh largest nationwide.
- Family-owned for nearly 80 years, we help people come home to comfort through the dedication of more than 5,000 associates.
- Raymour & Flanigan proudly supports a drug and smoke free work environment.
Equal Opportunity
- Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.