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About the Role

The Transportation Aide will perform assigned duties related to the transportation of residents to and from appointments, providing a safe, reliable, courteous, and efficient transportation service. This role involves preparing the bus for operations, maintaining the vehicle, and prioritizing resident safety in compliance with NYS Department of Health regulations.

Responsibilities

Prepare the bus for operations.
Maintain the vehicle/bus.
Ensure resident safety is a priority.
Comply with all applicable requirements as defined by the NYS department of Health regulation Part 487.
Maintain orderly operation of the transportation service.
Ensure the cleanliness of vehicles are maintained.
Inform the RCA Director and Case Manager of any duties necessary for orderly department operation.
Expand current knowledge of provider locations and plan routes to ensure timeliness.
Keep the vehicle safe, clean, and free of clutter.
Observe safety measures for all residents when assisting them on and off the vehicle.
Assure that all residents and passengers wear safety belts at all times.
Assure the proper and secure position of wheelchairs.
Assure that the aisles are kept free from any obstructions.
Monitor vehicle performance and advise appropriate manager of any vehicle-related problems and/or necessary or scheduled maintenance.
Obey highway traffic signs and speed limits.
Participate and attend all required in-service training.
Be aware of and keep pace with daily changes in the needs of residents.
Actively encourage and promote quality customer service and teamwork on a daily basis.
Advise the RCA Director and Case Manager of problems with the daily operation of the Department.
Report items requiring repair in the facility.
Report all unusual or out of character observations of residents to management.
Maintain polite, sensitive, mature, cooperative relationships with residents, residents' visitors, community members, and employees.
Implement Woodbrook's fire and evacuation procedures.
Be familiar with fire alarm locations and routes of evacuation.
Perform other related duties and responsibilities as required.

Requirements

High school diploma or equivalent preferred; or two years of high school experience.
Be emotionally, mentally, and physically able to provide services and supervision.
Have attained the age of 18.
Must meet all pre-employment requirements including physical, TB test, drug screen, and fingerprinting.
Ability to recall and follow instructions.
Work well with diverse populations and adapt to changes.
Must maintain regular and punctual attendance.
Ability to work independently and collaboratively within a team environment.
Attention to detail.
Organizational and multitasking skills, with the ability to prioritize tasks effectively.
Excellent communication and interpersonal skills, with a customer service-oriented approach.
Possess the ability to make independent decisions when warranted.