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About the Role
The Account Director serves as a strategic business leader across key accounts, driving client growth, financial performance, and experiential excellence. This role blends project leadership with full ownership of account health, ensuring workstreams are structured for creative excellence, operational rigor, and strong financial outcomes.
Responsibilities
- Serve as strategic business lead across assigned client portfolios.
- Provide long-term experiential strategy counsel aligned to client business objectives.
- Lead forward growth planning and conduct regular account health checks.
- Identify and drive year-over-year revenue growth across existing businesses.
- Support pitch development for new business and organic expansion, and act as pitch captain on smaller or existing client opportunities.
- Ensure deliverables meet client KPIs and business goals.
- Influence strategy through insight generation and opportunity spotting.
- Lead and mentor Account Managers, AADs, and AEs.
- Shape how work is structured across teams to ensure operational clarity and performance.
- Coach junior leaders in strategic thinking, financial acumen, and client counsel.
- Establish cross-functional alignment across Strategy, Creative, Production, and Content.
- Promote innovation and advancement of team capabilities.
- Manage resourcing against scope to ensure financial efficiency.
- Oversee mid-size (Tier 2) while leading large (Tier 1) experiential programs across assigned accounts.
- Maintain visibility across multiple concurrent programs within the assigned vertical.
- Ensure scope integrity, profitability, and efficient resource allocation across programs.
- Supervise development of post-event recaps and performance reporting.
- Ensure consistent reporting on account profitability and forecasting.
- Serve as a senior liaison between client stakeholders and cross-functional teams.
- Own revenue and gross profit performance for assigned client groups.
- Forecast portfolio revenue and contribute to agency financial planning.
- Monitor financial processes, SOW execution, and profitability reporting.
- Ensure scope changes are properly managed and approved.
- Drive financial accountability across account teams.
Requirements
- Must be able to remain in a stationary position 50% or more of the time.
Skills
- Account leadership
- Experiential marketing
- Integrated agency environments
- Financial acumen
- Portfolio forecasting
- Margin accountability
- Strategic leadership
- Business development
- Cross-functional team leadership
- Mentoring
- Solutions-oriented
- Culturally relevant experiential strategies
Location
- New York City
- Los Angeles
Work Type
- Hybrid
- Full-time
Experience Level
- 8+ years of experience in account leadership, experiential marketing, or integrated agency environments.
- Demonstrated success leading medium to high-growth accounts with responsibility for revenue, profitability, and year-over-year growth.
- Proven experience leading large (Tier 1) scopes and complex, multi-million-dollar experiential programs.
- Proven leader of cross-functional teams and mentor of emerging account leaders.
Salary/Compensations
- $115,000.00-$140,000.00 per year
Benefits
- Health & Wellness Benefits
- 401k Match
- Communication Stipend
- Paid Company holidays & PTO Package
- Company get togethers & retreats
- Paid Parental Leave
- Flexible WFH policy
About the Company
- NVE Experience Agency (NVE) is a leading independent creative marketing agency specializing in brand experience.
- Founded on the principle that ‘The Right Moment Will Transform Someone Forever,’ NVE is on a mission to transform the industry through the power of strategic, craft-led experiences that are rooted in culture.
- With a global network and hubs in LA, NY, and London, NVE partners with some of the world's most iconic brands to help them build deeper, more meaningful relationships with their customers.
- The agency offers a suite of integrated capabilities, including Marketing Strategy, Experiential Marketing, Event Production, Content, and Communications.
Equal Opportunity
- At NVE, we are led by curiosity and fueled by humanity. Authentic connection is at the heart of our work and we embrace the opportunity and responsibility we have as an organization to provide the tools and resources needed to deliver the best and most equitable experiences possible for our employees and the clients we serve.
- Employment eligibility verification is required for this role. In certain states, NVE participates in the E-Verify program in accordance with local regulations.
- Applicable states: Utah, Arizona, Louisiana, Mississippi, Tennessee, Alabama, Georgia, North Carolina, South Carolina, and Florida.