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About the Role
The Leasing Manager is responsible for effectively leading the leasing team and accomplishing effective leasing, marketing, and positive relations of an apartment community.
Responsibilities
- Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow-up necessary.
- Utilizes marketing strategies to ensure traffic within the limitations of the Marketing Budget and the Marketing Plan (i.e. competitive rental rates, referrals, promotions, locators, and outreach).
- Projects a favorable image of the community to achieve property objectives and public recognition.
- Focuses on securing resident retention by planning resident functions and attending after-hours functions as a host.
- Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner.
- Attends weekly and daily goal setting meetings as appropriate.
- Oversees leasing staff, including training, development, evaluation, and rewards while providing feedback on pricing, product, and the team.
- Greets and qualifies prospects professionally using guest cards in Lead Management Software, assisting with applications and deposits while adhering to company procedures and Fair Housing requirements.
- Maintains an updated availability report, processes applications with credit checks and rental history verification, and submits them for Community Manager approval.
- Shows apartments and closes sales, prepares them for move-ins, obtains new residents' signatures on paperwork, and provides community orientation.
- Assists in maintaining an active and effective social media presence for the property to enhance visibility and engagement.
- Conducts market research by surveying competing properties, implements outreach marketing, and updates Radix (or equivalent) as needed.
- Manages lease renewals, sends renewal notices, handles move-outs based on lease terms, applies fees when necessary, and keeps property management software updated.
- Provides excellent customer service while maintaining the highest standards for resident service.
- Collaborates with the property maintenance team to ensure prompt responses and completion of resident service requests.
Requirements
- Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
- 4 years’ experience in Leasing capacity – Preferred.
- 2 years’ experience in supervisory role – Preferred.
- Must be able to read documents, computer screens and data.
- Must be able to hear and understand verbal communications in person and over the phone or computer.
- Must be able to use mobile devices and applications for work-related tasks.
- A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs.
- Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires.
- A valid driver’s license is preferred; candidates without a license will be provided a liability waiver.
Skills
- Microsoft Office Suite
- Project Management
- Adobe
- Property Management Software
- PopCard or LTS experience
Location
- Onsite
Work Type
- Full-time
Experience Level
- 4 years’ experience in Leasing capacity
- 2 years’ experience in supervisory role
Education Level
- Bachelor's degree
Benefits
- Top industry pay
- Comprehensive benefits
- Path of upward mobility via career training and education
- Weekly pay for all associates working onsite at an apartment community
- Comprehensive healthcare coverage available for all full-time, regular associates
- Employer-paid employee assistance, mental health, and wellness programs
- Ancillary benefits including critical illness, hospital indemnity, and accident insurance
- 401(k) with robust company match
- Opportunities for professional development, career growth, and role-based learning plans
- Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
- Paid time off plus floating holidays and volunteer days
- Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
About the Company
- At RPM, we’re in the business of extraordinary.
- We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education.
- Join us and start your extraordinary journey today.
Equal Opportunity
- RPM Living is an Equal Opportunity Employer.
- RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.
- If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.