Payment Processing Specialist (Lockbox Operations) at Five Star Bank | NY, US | Rezi

Payment Processing Specialist (Lockbox Operations) at Five Star Bank

Payment Processing Specialist (Lockbox Operations)

Five Star Bank · NY, US

3 days ago

Payment Processing Specialist (Lockbox Operations)

Five Star Bank · NY, US

4 days ago
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About the Role

The Lockbox Processor is responsible for the processing and reporting of receivables for commercial/municipal Lockbox clients and Bank customer internal loan payments.

Responsibilities

  • Processes and keys Lockbox client receivables deposits and customer internal loan payments utilizing Lockbox software.
  • Prepares remittance and correspondence related to processed receivables and distributes to Lockbox clients daily.
  • Generates and reviews monthly reports.
  • Escalates any discrepancies to the Senior Lockbox Processor.
  • Demonstrates the standards and principles of the Five Star Bank Experience in every interaction with internal and external customers and associates.
  • Incorporates the high-performance behaviors of teamwork, leading by example and service in every facet of work.
  • May be required to perform other duties as assigned.

Requirements

  • Demonstrated proficiency in utilizing a computer/keyboard.
  • Able to maintain confidentiality at all times.
  • Ability to take initiative in problem solving and make practical decisions.
  • Strong verbal and written communication skills.
  • Possess a high level of attention to detail with the ability to follow detailed instructions/procedures to ensure accuracy.
  • Intermediate level with all Microsoft Office applications including the ability to learn new and existing banking software.
  • Responds to requests for information in a timely and professional manner.
  • Dependable in meeting attendance requirements and schedules established for the department.
  • Able to regularly sit for prolonged periods of time.
  • Able to regularly stand for prolonged periods of time.
  • Extensive computer usage is required.

Skills

  • Keying skills
  • Attention to detail
  • Problem solving
  • Decision making
  • Communication skills
  • Microsoft Office proficiency
  • Ability to learn new software

Experience Level

  • 1+ years of data entry or customer service experience

Education Level

  • High school diploma or equivalent
  • Associates degree

Salary/Compensations

  • The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.

Benefits

  • Competitive benefits package
  • Potential for cash or equity-based incentives