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About the Role
Assist in the day-to-day operations of the 482 Black River Parkway Administrative building, supporting staff in managing administrative tasks, screening calls, assisting guests, and handling mail.
Responsibilities
- Operate multi-line phone systems to answer, screen, and route incoming calls or take detailed messages.
- Greet clients, vendors, and guests warmly, announce their arrival to staff.
- Provide directions and escort guests to meeting rooms.
- Place calls to vendors for supply, shredding, and maintenance needs.
- Receive, sort, and distribute incoming and outgoing mail, packages, and couriers.
- Perform general clerical duties such as filing, photocopying, scanning, printing, and data entry.
- Maintain lobby and reception area tidiness, restock stationery, and reorder office supplies.
- Maintain building access and occupant information, including updating office name plaques, mailboxes, directories, and facility identification.
- Serve as a point of contact for building-related requests, coordinating with internal departments and external vendors.
- Perform other facility operations and administrative support duties as assigned.
- Maintain professional language and actions at all times.
- Be sensitive and responsible to public relations within the community.
- Attend staff meetings, in-service and conference/trainings as assigned.
- Handle special projects as assigned.
- Maintain standards for Confidentiality and 42 CFR/HIPAA.
- Perform other duties as assigned or that may develop.
- Management has the right to add or change the duties of this position at any time.
Requirements
- High School Diploma required.
- At least 1 year of experience directly related to the duties and responsibilities specified.
- Knowledge of administrative and clerical procedures and terminology.
- Must maintain valid driver's license and acceptable driving record.
- Must obtain/maintain current certification and/or training in CPR and First Aid, and any other areas specified by state law and agency regulation.
Skills
- Phone systems operation
- Customer service
- Administrative support
- Clerical duties
- Office supply management
- Vendor coordination
- Mail handling
- Data entry
- Confidentiality
- Public relations
Location
- 482 Black River Parkway
Work Type
- Full-Time
Experience Level
- 1 year of experience
Education Level
- High School Diploma