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Responsibilities
- Secure Medicaid and other relevant benefits.
- Interview and screen individuals for needs and program eligibility.
- Assist individuals in maximizing community integration and normalization.
- Provide leadership in the coordination of resources.
- Refer individuals to community and social support services.
- Provide transitional care and linkage, including follow-up from inpatient and other settings.
- Support individuals in navigating complex healthcare and social service systems.
- Support individuals and families toward their goals.
- Advocate for needed services.
- Provide on-site crisis intervention and skill teaching when other services are not available.
- Monitor and follow up contacts and other activities to ensure services are consistent with treatment plans and adequately addressing needs and wellness recovery goals.
- Monitor progress by collaborating with the individual, their family, service providers, and other relevant entities.
- Consult with collaterals, with client permission, to improve individual outcomes and assist with goals.
- Take the lead role in collaborating with service providers to ensure continuity of care.
- Prepare and maintain consumer records in accordance with departmental procedures.
- Develop other services to meet clients’ needs when no appropriate services exist or are inadequate.
- Report emergencies and other concerns to supervisor/manager/director and work toward resolution.
- Perform other duties as assigned to meet the needs of consumers and the department.
- Adhere to agency policies and procedures.
Requirements
- High school diploma or equivalent.
- Work with mental health or substance use populations preferred.
Skills
- Confidentiality
- Crisis Management
- Customer/Client Focus
- Problem Solving/Analysis
- Time Management
- Communication Proficiency
- Teamwork Orientation
- Technical Capacity
- Comply with all CABHS policies and procedures
Location
- Watertown, NY
Work Type
- Full Time
Education Level
- High school diploma or equivalent
Salary/Compensations
- $18.00 - $22.00 Hourly