Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Operations Associate role.
Rezi rewrites your resume against Hospital for Special Surgery's job description. Free.
Tailor your resume to this Operations Associate role.
Rezi rewrites your resume against Hospital for Special Surgery's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Operations Associate posting at Hospital for Special Surgery — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Operations Associate posting at Hospital for Special Surgery — free, in seconds.
About the Role
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.
Responsibilities
- Serve as a key liaison between Nurse Managers, Service Lines, and administrative leadership to coordinate and support daily clinical operations, ensuring efficient patient flow and optimal resource utilization.
- Support planned and unplanned schedule changes, proactively identifying solutions to optimize outpatient clinic space and accommodate changes in volume, provider availability, and patient needs.
- Maintain real-time oversight of sessional scheduling and space utilization, assisting Nurse Managers in adjusting schedules for approved add-ons, cancellations, and urgent modifications.
- Represent Main Campus Outpatient Operations in multi-disciplinary working groups, contributing to strategic planning initiatives such as clinic expansion, facility renovations, and construction-related adjustments.
- Act as a point of contact for operational troubleshooting, ensuring timely resolution of issues related to workflow inefficiencies, resource allocation, and patient throughput.
- Identify opportunities for improvement using operational reports, patient satisfaction surveys, physician experience surveys, and employee engagement data, initiating workplans to address gaps.
- Oversee timekeeping and attendance tracking for clinical staff using Kronos, generating reports on lateness, attendance trends, and punch audits to support workforce management.
- Process purchase orders (POs) and invoices for medical and office supplies, ensuring timely procurement and accurate financial tracking.
- Perform routine and ad hoc staffing analyses, supporting leadership in justifying new positions; prepare and submit documentation for new position justifications, position requisitions, and personnel change forms (PCFs) in alignment with workforce planning needs.
- Track and ensure departmental compliance with mandatory performance appraisals, annual competencies, and training requirements.
- Assist in the development, review, and monitoring of the annual enterprise operational and capital budget, working with leadership and finance teams to align financial planning with departmental goals.
- Support leadership in business planning for new programs and service moves for operational readiness.
Work Type
- Regular Full time
Salary/Compensations
- $73,500.00 - $112,250.00
Benefits
- eligible for additional benefits consistent with the role
About the Company
- How you move is why we’re here.
- Get back to what you need and love to do.
- The possibilities are endless...
Equal Opportunity
- Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.