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About the Role
Supervises and participates in the set-up of dining rooms and serving areas; assists in the serving of food and beverage; delivers and services coffee breaks and meals; supervises personnel assigned to the function; assists with maintaining records; trains and supervises student employees.
Responsibilities
- Uses manual and mechanical food service equipment to supply product for the consumption of customers including coffee machines, heat lamps, Cres Cors, etc.
- Trains and supervises student employees in the assigned work area.
- May assist in the evaluation and scheduling of employees.
- Assists in the resolution of customer complaints by providing substitute, additional service, or product to maintain good customer relations.
- Sets up and adjusts dining rooms and serving areas to ensure compliance with department standards, customer specifications, and business requirements.
- Supervises staff during all aspects of catered events to ensure high-quality service standards and presentation are met.
- Checks in with client at the time of the event to coordinate event-specific details and special requests and develop a plan to fulfill or exceed the client’s expectations.
- Uses banquet event order forms to coordinate food and beverage services for scheduled events.
- Supervises and assists in cleaning food service equipment, dining areas, and food preparation areas to maintain standards for cleanliness and sanitation.
- Wraps, covers, and stores leftover foods according to department policy to eliminate spoilage and waste.
- Serves food and beverages at special events and banquets to meet business requirements.
- Cuts or plates foods following department standards for portion control and sanitation.
- Assists in supervision of student employees performing general food service duties in support of catered functions.
- Maintain high sanitation and safety standards in all catering storage rooms and other catering areas.
- Delivers, sets up, and supervises events for clients and ensures the events are executed well.
- Operates motor vehicles including light vehicles and trucks to move goods to and from the kitchen and other locations on and off campus.
- Maintains delivery vehicles ensuring cleanliness, regular preventative maintenance, and fueling is completed accurately.
- Manages packing lists for events, loads carts with items from pack out room, and supervises the restocking and distribution of the items.
- Performs other duties as assigned.
Requirements
- Two (2) years of experience in a food service supervisory capacity.
- At least one (1) year of food service experience in a catering, hotel, restaurant, cafeteria, or retail operation.
- A diploma or certification from a trade or vocational school with a major in culinary arts may be substituted for the required experience.
- Valid Class D Driver’s license.
- Working knowledge of methods, materials, tools, and equipment normally used in food handling and storage.
- Working knowledge of food service sanitation procedures.
- Working knowledge of food service equipment used in catered functions.
- Ability to supervise employees.
- Ability to provide oral and written instructions in a precise and understandable manner.
- Ability to maintain accurate records and make lists.
- This position is designated as essential personnel.
- This position is subject to final budgetary and administrative approval.
Skills
- Food service supervisory
- Food service
- Culinary arts
- Food handling
- Food storage
- Food service sanitation
- Food service equipment
- Supervision
- Oral communication
- Written communication
- Record keeping
- List making
Location
- Amherst
Work Type
- Full Time
- Onsite
Experience Level
- Supervisor
Education Level
- Diploma or certification from a trade or vocational school with a major in culinary arts
Salary/Compensations
- AFSCME Grade 12
About the Company
- Auxiliary Enterprises
- Catering Food