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About the Role
Protiviti is seeking a Technology Consulting Senior Manager to join our Infrastructure, Cloud, & Security Engineering team. In this role, you will partner with clients to identify and manage risk, develop strategies to solve complex business problems using innovative thinking, and devise solutions using the latest tools and methods. You will build lasting client relationships, foster a network within the business community, and serve as a Protiviti ambassador. Additionally, you will mentor teams and oversee project completion.
Responsibilities
- Owns architecture and technical outcomes for significant AWS engagements, translating ambiguity into implementable plans.
- Earns trust with client technology leaders through authoritative guidance and consistent delivery.
- Improves team quality and efficiency through reusable architectures, standards, and engineering patterns.
- Identifies well-scoped follow-on work that addresses legitimate client needs.
- Translate objectives into AWS implementation strategies and lead architecture decisions across networking, identity, security, automation, resilience, observability, operating models, and AWS Well-Architected and compliance requirements.
- Guide and mentor cloud engineers, review critical deliverables and architecture decisions, and direct resolution of complex delivery challenges.
- Ensure sustainable operational transition, manage major technical risks and dependencies, and identify improvements to architecture, security, reliability, automation, and operating models.
- Develop reusable reference architectures, delivery patterns, and technical standards.
- Contribute to the preparation of client proposals and strategies to win new business.
- Identify opportunities to integrate product solutions and resources to improve client service capabilities.
Requirements
- Prompt engineering and agent design (Bedrock Agents, tool-use patterns, multi-step workflows)
- RAG architecture (building and querying knowledge bases from structured procurement/contract data)
- NLP / text extraction (parsing free-text item descriptions)
- Document processing (Amazon Textract or equivalent for OCR on invoices and contracts)
- Confidence calibration (designing thresholds that gate auto-send vs human review)
- Basic ML understanding (to interface with an existing supervised ML classifier and consume its outputs)
- Python, LangChain or equivalent agent frameworks
- Experience with structured data classification
- Extensive experience designing and implementing enterprise AWS environments across infrastructure, networking, security, governance, migration, observability, infrastructure as code, automation, CI/CD, and platform engineering.
- Experience leading complex, multi-workstream technical engagements and making defensible architecture decisions amid ambiguity.
- Experience estimating and planning complex engagements and partnering with pre-sales teams to validate architectures, effort estimates, and statements of work.
- Strong client advisory and consulting leadership skills, including structured problem solving, facilitation, stakeholder management, executive communication, and accountability for outcomes.
- Experience operating in consulting, professional services, or systems integration environments strongly preferred.
Skills
- AWS
- Cloud
- Project Management
- Team Leadership
- AWS AI ML
- Prompt Engineering
- Agent Design
- Bedrock Agents
- Tool-use patterns
- Multi-step workflows
- RAG architecture
- Knowledge bases
- NLP
- Text extraction
- Document processing
- Amazon Textract
- OCR
- Confidence calibration
- ML understanding
- Python
- LangChain
- Agent frameworks
- Structured data classification
- Enterprise AWS environments
- Infrastructure
- Networking
- Security
- Governance
- Migration
- Observability
- Infrastructure as Code
- Automation
- CI/CD
- Platform engineering
- Client advisory
- Consulting leadership
- Structured problem solving
- Facilitation
- Stakeholder management
- Executive communication
- Accountability
Location
- Chicago, IL
- Atlanta, GA
- Austin, TX
- Charlotte, NC
- Dallas, TX
- Denver, CO
- Houston, TX
- Miami, FL
- Orlando, FL
- Philadelphia, PA
- Phoenix, AZ
- Tampa, FL
Work Type
- Hybrid
Experience Level
- Senior Manager
- 7+ years working in professional services or industry
Education Level
- Bachelor’s degree in a relevant discipline (e.g., MIS, IS, Comp Sci., etc.)
- AWS Certified Solutions Architect – Associate
- AWS Certified Solutions Architect – Professional
- AWS Certified Security – Specialty
Salary/Compensations
- $146,000.00 - $254,000.00
- $166,440.00 - $289,560.00 (Total Cash)
Benefits
- Annual bonus plan (14% target opportunity)
- Medical coverage
- Dental coverage
- Vision coverage
- FSA and HSA healthcare accounts
- Life insurance
- Accident insurance
- Adoption assistance
- Fertility assistance
- Paid parental leave up to 10 weeks
- Short-term disability
- Long-term disability
- Company 401(k) savings and investment plan with an employer match of 50% on the first 6% of contributions
- Choice Time Off (CTO) for vacation, personal needs, and sick time (New hires receive up to 20 days per calendar year)
- 11 paid holidays
About the Company
- The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture.
- We hire curious individuals for whom learning is a passion.
- We lean into our mission: We Care. We Collaborate. We Deliver.
- At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success.
- Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm.
Equal Opportunity
- Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran
- Protiviti is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities.