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About the Role

The Forward Deployed (Value Acceleration) Consultant — Life Sciences AI sits at the intersection of customer engagement and AI-native platform delivery. This role is responsible for designing, implementing, and optimizing automated business process solutions ("Blueprints") using Agentforce and Life Sciences Cloud (LSC) platform capabilities — while owning the roadmap and feature lifecycle for scalable, reusable accelerators that drive measurable value for Life Sciences customers. You will partner closely with Life Sciences customer-facing teams, engineering, GDC delivery resources, and design to transform manual, fragmented workflows in Pharma, Biotech, and MedTech into automated, AI-native solutions. You are customer-obsessed, execution-focused, and driven by the challenge of building solutions at the speed and quality that regulated industries demand.

Responsibilities

Own the roadmap for Life Sciences process blueprints and AI-native accelerators, balancing strategic direction with near-term execution needs across the LSC portfolio
Own the feature lifecycle for LS-specific blueprint components from discovery through launch and iteration
Identify operational inefficiencies, manual processes, and automation opportunities across Life Sciences customer workflows — including HCP/HCO engagement, field force, clinical operations, and revenue cycle
Partner with Life Sciences customer-facing leaders to map and analyze customer requirements for new AI-native solutions
Build solution blueprints and workflow automations using current Agentforce and LSC platform capabilities
Work directly with AI agents and prompting tools to design automated, enterprise-grade solutions appropriate for regulated Life Sciences environments
Validate, test, and iterate blueprints for accuracy, consistency, and performance against LS customer acceptance criteria
Translate high-level strategic goals and Life Sciences customer requirements into clear PRDs, user stories, and technical acceptance criteria
Manage the product backlog, prioritize sprints, and drive consistent delivery using Agile methodologies
Document solution architecture, demonstrations, and implementation guidelines — including Steel Thread validation in support of go-live readiness across Hub accounts
Conduct user interviews and quantitative analysis to understand Life Sciences customer pain points and identify accelerator opportunities
Act as the voice of the LS customer within the Agentforce development process, feeding structured insights to Product Engineering and the Hub's product feedback loop
Partner with Engineering and Design to ensure technical feasibility and intuitive user experiences for Life Sciences personas
Provide structured feedback to Product Managers on feature gaps needed to support LS-specific scalability and compliance requirements
Support rollout and enablement of blueprint solutions across Hub teams, GDC delivery resources, and SI partners (Deloitte, Slalom, and others)
Collaborate across the Ecosystems pillar on partner readiness and SI blueprint adoption

Requirements

3 to 8+ years of experience in Product Management, Process Automation, Business Analysis, or Solutions Consulting
Experience building or deploying external-facing products in enterprise B2B SaaS environments
Strong understanding of business workflow mapping, process modeling, and process improvement methodologies, with demonstrated application in Life Sciences or a regulated industry
Proven experience translating business requirements into structured automated workflows or solutions
Hands-on technical experience with automation tools, workflow builders, AI prompting, or low/no-code platforms
Excellent spoken and written communication with ability to present complex ideas clearly to both technical and non-technical Life Sciences stakeholders
Proven ability to collaborate with virtual and global cross-functional teams including engineering, design, and customer success
Rigor and consistency in managing product backlogs and executing delivery

Skills

Product Management
Process Automation
Business Analysis
Solutions Consulting
B2B SaaS
Business workflow mapping
Process modeling
Process improvement methodologies
Life Sciences
Regulated industry
Automated workflows
Automation tools
Workflow builders
AI prompting
Low/no-code platforms
Agile methodologies
Product backlog management
Prompt design
Agent-based automation solutions
Salesforce platform ecosystem (APIs, platform services, Data Cloud)
Life Sciences regulatory and compliance requirements (e.g., GxP, HIPAA, GDPR)
Network effects
Cold start strategies
Lean
Six Sigma
Process improvement certification
Pharma
Biotech
MedTech

Location

Select cities within the San Francisco and New York City metropolitan area

Work Type

Full-time

Experience Level

3 to 8+ years

Education Level

Lean, Six Sigma, or related process improvement certification

Salary/Compensations

The typical base salary range for this position is $148,500 - $223,900 annually.
In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually.

Benefits

Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program

About the Company

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Equal Opportunity

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
What does that mean exactly? It means that at Salesforce, we believe in equality for all.
And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
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The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.