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About the Role
Lead the American Airlines Lounge operations at SFO Airport, ensuring exceptional guest service and high-quality food and beverage offerings. This role requires a utility player capable of assisting in both front-of-house and back-of-house operations, with the flexibility to work weekends and evenings.
Responsibilities
- Ensures guest satisfaction through effective and efficient service, impactful team leadership, and maintaining a clean and pleasant environment.
- Maintains accurate and complete reporting, including daily operations, inventory, and scheduling reports.
- Trains, develops, and mentors a team of engaged associates committed to quality.
- Creates crew schedules and manages staffing based on labor models and guest traffic.
- Assists with ordering, accounting, and maintaining product and supply inventories.
- Takes initiative to immediately act on violations of safety, sanitation, and security policies.
Requirements
- Food & Beverage management experience (hotel restaurant, chain, or multi-unit).
- Experience with food costing and inventory.
- Labor Costs and scheduling oversight.
- Must be self-motivated and passionate about guest service delivery.
- Experience in a multi-cultural environment.
- Minimum 2 years’ high volume F&B experience.
- Demonstrated passion for motivating a guest-centric team.
- Ability to work weekends and evenings.
Skills
- Guest service
- Food and beverage preparation
- Team leadership
- Inventory management
- Scheduling
- Food costing
- Motivating teams
Location
- San Francisco, CA
Work Type
- Full-time
Experience Level
- Minimum 2 years’ high volume F&B experience
- Food & Beverage management experience
Salary/Compensations
- $75000 - $78000 / yr
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
About the Company
- Eurest is a leader in business and industry dining, feeding employees of large and prestigious companies across all industries.
- Eurest is innovative, high performing, and fast growing.
- Eurest teammates are enthusiastic, committed to quality, and thrive on delivering unparalleled results.
- Eurest is a member of Compass Group USA.
Equal Opportunity
- Compass Group is an equal opportunity employer.
- Compass is committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
- Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
- We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
- Eurest maintains a drug-free workplace.