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About the Role

Provides management and employee groups with advanced, journey-level professional human resources (HR) support on a broad range of HR issues and decisions, primarily those requiring independent discretion. Responsible for implementing services and programs in one or more HR areas.

Responsibilities

Collaborates and serves as a strategic partner with senior leaders and management on HR programmatic analysis, implementation, and administration, providing operational oversight, advice, and analytical support.
Manages and resolves complex HR-related issues, providing solutions to programs and processes, and monitoring implementation of agreed-upon actions until resolution.
Advises and influences management in making sound HR-related decisions.
Serves as a subject matter expert, providing advice and counsel to management and employee groups on a broad range of HR issues, applicable regulations, programs, policies, and procedures.
Interprets and provides guidance on applicable systems, policies, procedures, strategies, process workflows, and regulations, and monitors compliance.
Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, presenting recommendations for corrective action programs when needed.
Provides training to managers and supervisors on HR topics and procedures.
Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting.
Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; and develops, monitors, and implements information tracking systems.
May provide leadership, work assignments, evaluation, training, and guidance to others.

Requirements

Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
Knowledge of City practices, policies, and procedures.
Knowledge and practices of HR program administration and management.
Knowledge of practices and methods of coaching and leading the work of others.
Knowledge of principles and applications of critical thinking and analysis.
Knowledge of customer service principles.
Skill in overseeing the maintenance of HR program/process documentation, data, schedules, records, and files.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software.
Skill in data analysis and problem solving.
Skill in planning and organizing.
Ability to coordinate deadlines, prioritize work demands, and assign/monitor work performed.
Ability to handle hostility, conflict, and uncertain situations.
Ability to work with frequent interruptions and changes in priorities.
Ability to train others.
Ability to develop and maintain knowledge in assigned specialized HR areas.
Ability to establish and maintain good working relationships with other City employees and the public.
Must have the ability to read, write, and fluently speak in English.
A skills assessment will be required for this position.
A driving record verification will be conducted.
If selected, may drive when necessary to multiple locations as part of regular job duties, provided Driver Safety Standards are met.
Veteran candidates will be required to provide a copy of their DD214 at the time of interview.
The top candidate will be subject to a minimum 10-year criminal background check and security threat assessment.

Skills

HR programmatic analysis
HR implementation
HR administration
Problem resolution
Advising management
Subject matter expertise in HR
Policy interpretation
Regulatory compliance
Data analysis
Reporting
Information tracking systems
Coaching
Leading others
Critical thinking
Customer service
Oral communication
Written communication
Task prioritization
Computer proficiency
Data analysis
Problem solving
Planning
Organizing
Deadline coordination
Work demand prioritization
Work monitoring
Conflict resolution
Adaptability to interruptions and priority changes
Training
Specialized HR area knowledge development
Relationship building
Texas Workers’ Compensation Rules, Statutes, and Law (preferred)
Family Medical Leave Act (FMLA) administration (preferred)
Americans with Disabilities Act (ADA) administration (preferred)
Employee relations guidance (preferred)
Leave program guidance (preferred)

Location

Austin, Texas

Work Type

Full-time
Onsite
Travel to multiple sites

Experience Level

Senior
Four (4) years of HR experience
One (1) additional year of experience may substitute for education up to a maximum of four (4) years

Education Level

Bachelor's degree from an accredited college or university in a related field

Salary/Compensations

$72,220.00-$90,280.00

Benefits

Health and welfare benefits
Generous leave
Work-life balance programs
Retirement security through City of Austin Employees' Retirement System
Sustainable transportation options
Wellness programs
On-site fitness centers
Mental health support
Professional development opportunities
Leadership opportunities

About the Company

Owned by the City of Austin and operated by the Department of Aviation, Austin-Bergstrom International Airport is an economic engine, supplying over 74,000 direct and indirect jobs in the Central Texas region.
The airport is undergoing its largest improvement program in history, redefining the travel experience in one of the fastest-growing cities in the United States.
The team behind Journey With AUS, the airport’s expansion and development program, focuses on bold ideas, cutting-edge infrastructure, and a shared commitment to excellence.
At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities.
We strive to fulfill our commitment as public servants, grounding our efforts in Empathy, Ethics, Excellence, Engagement, and Equity.
Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.
Make a Difference: Join a team driving meaningful change in one of the nation's fastest-growing cities.
Value and Innovation: Work in an environment where employees are valued, and innovation thrives.
Competitive Benefits: Enjoy a comprehensive compensation package.
Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.
By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Equal Opportunity

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation.
The City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.