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About the Role

The Senior Executive Assistant, Board Liaison serves as a trusted strategic partner to their assigned executives, with a specialized focus on supporting the Board of Directors. This role is much more than scheduling and logistics - it's about being the person your executives and board members rely on to keep things moving, anticipate what's coming, and make sure nothing falls through the cracks.

Responsibilities

Coordinates board meeting scheduling, agenda preparation, and advance distribution of materials in compliance with applicable bylaws and governance requirements.
Assists with scheduling and logistics for ad hoc committee meetings and other Board and executive office needs, including investor relations activities such as earnings calls and conferences, working alongside the Investor Relations team.
Processes board member expense reports in a timely and accurate manner, partnering with Accounts Payable on reconciliation and approvals.
Supports expense reporting for assigned executives, as needed.
Maintains strict confidentiality and discretion in all board-related matters and communications.
Manages highly complex calendars across multiple time zones and lines of business.
Gatekeeps access to executive time and office with professionalism and discretion.
Partners with assigned executives to anticipate needs, set priorities, and handle sensitive matters with independent judgment, so executives stay prepared, informed, and focused on what matters most.
Coordinates agendas for leadership team meetings and follows up on action items and scheduling needs, attending and taking notes as appropriate.
Prepares executive-level materials and briefings and assists executives with drafting and editing communications, as needed.
Researches, prioritizes, and follows up on incoming issues, including confidential matters.
Determines the right response, referral, or course of action.
Plans and coordinates internal and external meetings and events, including team offsites, working with Facilities, IT, and Finance on space, technical needs, vendors, catering, and budgets.
Maintains organized filing systems for executive and board records, documents, and email.
Manages corporate records, board documents, and the company data room, retrieving and distributing information, as needed.
Assists board members and assigned executives with travel arrangements, including flights, hotels, ground transportation, lodging, meal coordination, and detailed agendas, as needed.
For Austin-based team members, supports the coworking space with light office duties, such as mail handling and badges, and related ad hoc needs.

Requirements

Bachelor’s degree or equivalent experience required.
7+ years of experience supporting C-level or senior executives, preferably in a technology environment.
Experience supporting a board of directors or in a governance setting is a plus.
Advanced calendar management across multiple time zones and competing priorities.
Exceptional organizational and time-management skills, with meticulous attention to detail and accuracy in everything produced for executives and the Board, across multiple complex priorities.
Sound independent judgment and proven discretion with highly confidential and sensitive information.
Expert written and verbal communication skills, with the executive presence to engage confidently with executives, external partners, and senior stakeholders.
Strong interpersonal skills and the ability to build trust and credibility at every level of the organization.
Proactive problem-solving, decision-making, and follow-through without needing reminders or close direction.
High emotional intelligence, professional maturity, and composure under pressure.
Resourceful and effective working independently or as part of a team, including a global team across time zones.
Adaptable in an environment where priorities shift quickly.
Curiosity about and comfort with AI productivity tools (for example, Claude) for drafting, summarizing, and research.
Occasional travel to support executive meetings, offsites, or other business needs.

Skills

Proficiency in Google Workspace (Gmail, Calendar, Drive, Docs, Slides, Sheets, Meet).
Slack
Navan
Zoom
Microsoft Office (Outlook, Word, Excel, PowerPoint)
DocuSign
Adobe Acrobat (PDF editing, packet compilation, e-signature fields)

Location

Remote
Austin

Work Type

Remote-first
Onsite (Austin-based roles require at least once a week)

Experience Level

Senior

Education Level

Bachelor's degree or equivalent experience

Salary/Compensations

$92,535.00 - $138,803.00

Benefits

Optional collaborative workspaces for team gatherings, workshops, and in-person connection.
Variable compensation (such as bonus or commission)
Equity
Benefits in accordance with local policies

About the Company

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem.
As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market.
We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role.
Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms.
If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.

Equal Opportunity

At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community.
We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We are committed to creating an inclusive and accessible hiring experience for all candidates.
If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs.