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About the Role
This role is responsible for creating impactful content across various platforms and channels, contributing to web content, blogs, key messages, social media, speeches, reports, and presentations.
Responsibilities
- Develop and coordinate a range of print and digital communications, such as e-blasts, news releases, media responses, pitched articles, speeches, key messages, presentations, and internal communications.
- Provide internal communications support to the CEO and Executive Leadership Team.
- Support marketing activities by working with external vendors.
- Support ad-hoc stakeholder relations and government relations activities.
- Ensure all communications products are error-free, adhere to style guidelines, and align with CAO priorities.
- Simplify technical information into engaging, accessible, and easy-to-understand content.
- Collaborate with colleagues to generate fresh, creative content ideas tailored to the target audience.
- Analyze data to enhance reader engagement and retention.
- Conduct quality control reviews of web content to ensure alignment with corporate communications goals.
- Manage projects across multiple channels and audiences, ensuring timely and effective delivery.
- Advocate for the use of plain language in all organizational communications.
- Ensure content is posted promptly for maximum impact.
- Lead the content development for the CAO’s annual Strategic Business Plan and Annual Report.
- Perform other related duties as assigned.
Requirements
- University degree or diploma in a related field or an equivalent combination of education and experience
- Minimum 5 years working in Communications, Journalism or Public Relations
- Minimum 5 years writing experience
- Creative, detail-oriented writer with excellent project management skills and a passion for research and storytelling
- Exceptional editing and writing skills
- Comfort working within a style guide
- Demonstrated time management skills
- Ability to work individually as well as part of a team
- Ability to prioritize and manage conflicting demands
- Proven ability to collaborate effectively to drive performance and results
Skills
- Bilingual (English/French) an asset
Location
- Toronto
Work Type
- Hybrid
- Remote
- Onsite
Experience Level
- Minimum 5 years
Education Level
- University degree or diploma
Salary/Compensations
- CAD 73,000 - CAD 93,000
Benefits
- Eligibility for discretionary performance-based awards
- 100% employer-paid medical, dental, and vision coverage
- Employer-matched RRSP/TFSA contributions
- Flexible hybrid work model (two remote days per week)
- Vacation, personal, and sick days
- Professional development and learning support
- Employee gym and bike-share discounts
About the Company
- The Condominium Authority of Ontario (CAO) is a modern, digital-first organization serving Ontario's rapidly evolving condominium sector through information, education, and dispute resolution services.
- As a trusted delegated administrative authority (DAA) consumer protection organization with province-wide impact, the CAO offers a unique opportunity to contribute to meaningful public-interest work while helping shape the future of condominium living in Ontario.
- We are a collaborative, high-performing team that values innovation, accountability, continuous improvement, and practical problem-solving.
- Our team members tell us they value the opportunity to make a visible impact, work closely with leadership, and contribute to an organization where ideas are welcomed and acted upon.
- We are accountable to the government through the Administrative Agreement with the Minister of Public and Business Service Delivery and Procurement.
- The seven-member Board of Directors provide strategic guidance and oversight of the organization.
- Our Vision: Strong and vibrant condominium communities in Ontario.
- Our Mission: Engage and empower Ontario’s condominium communities with information, education, and dispute resolution
- Corporate Values: Innovation, trust, teamwork, value for money, integrity, fairness
- Team Values: Respect, trust, diversity, collaboration, leadership
Equal Opportunity
- CAO is an equal opportunity employer, encouraging workplace diversity.
- All qualified individuals will be considered without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, marital status or any other characteristic protected by law.
- CAO welcomes and encourages applications from people with disabilities.
- Accommodations are available on request for candidates taking part in all aspects of the selection process.