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About the Role

This role involves leading and developing teams, driving financial performance, and ensuring exceptional customer service. You will be responsible for managing store operations, merchandising, and operational processes, while also providing supervision and development opportunities for associates. The position emphasizes a culture of belonging, integrity, and continuous improvement.

Responsibilities

Lead and develop teams effectively by teaching, training, and providing feedback.
Communicate and collaborate with all levels of associates regarding store operations, business initiatives, and company direction.
Introduce and lead company change efforts, providing clear expectations and guidance.
Model and demonstrate exceptional customer service standards.
Manage and support customer service initiatives.
Ensure customer needs, complaints, and issues are successfully resolved.
Develop and implement action plans to correct deficiencies and provide process improvement leadership.
Drive financial performance and sales by reviewing profit and loss statements.
Manage budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Provide supervision and development opportunities for hourly associates by hiring, training, and mentoring.
Assign duties, set clear expectations, and provide associate recognition.
Promote a belonging mindset in the workplace and recruit and develop qualified associates.
Coordinate, complete, and oversee job-related activities and assignments.
Develop and maintain relationships with key stakeholders.
Support plans and initiatives to meet customer and business needs.
Identify and communicate goals and objectives, and measure progress.
Identify and address improvement opportunities and demonstrate adaptability.
Ensure compliance with company policies and procedures.
Support company mission, values, and standards of ethics and integrity.
Build high-performing teams and embrace differences.
Create a workplace where associates feel seen, supported, and connected.
Attract and retain the best talent, empower and develop talent, and recognize others' contributions.
Maintain and promote the highest standards of integrity, ethics, and compliance.
Act in a selfless manner and be humble, self-aware, honest, fair, and transparent.
Deliver results while putting the customer first.
Make decisions based on data, insights, and analysis.
Balance short- and long-term priorities.
Consider all stakeholders when making plans.
Display curiosity and a desire to learn.
Take calculated risks and demonstrate courage and resilience.
Encourage learning from mistakes.
Drive continuous improvements and adopt new technologies and skills.
Support others through change.

Requirements

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Associates will be required to attend and successfully complete all job-required trainings and assessments.

Skills

Customer service
Team leadership
Financial management
Merchandising
Inventory management
Process improvement
Communication
Collaboration
Adaptability
Continuous learning

Location

1220 OLD COUNTRY RD, WESTBURY, NY 11590-5624, United States of America

Work Type

Full-time

Experience Level

Supervisory experience

Education Level

2 years of college
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University

Salary/Compensations

$67,000.00 - $100,000.00
Annual or quarterly performance bonuses
Regional Pay Zone (RPZ)
Complex Structure
State Pay Differential

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
Tuition, books, and fees paid for by Walmart through Live Better U program

About the Company

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job.
Walmart's goal is to become a regenerative company by making a positive impact for associates, customers, members, and the world around us.

Equal Opportunity

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.