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About the Role
Okta is building the trusted, neutral infrastructure to enable organizations to safely embrace AI. This role involves solving complex challenges with real-world stakes, requiring a relentless drive and a builder's mindset. This is an opportunity to do career-defining work on a mission-driven team.
Responsibilities
- Maintain a deep, hands-on understanding of the core GTM technology ecosystem (e.g., Salesforce, Clari, ZoomInfo, LinkedIn Sales Navigator, Gong, Outreach) to ensure effective configuration, optimization, and utilization.
- Design scalable, friction-free system solutions and process enhancements for efficient sales and revenue team execution.
- Establish clear process documentation, user guidelines, and operational standards to ensure high utilization and proper execution across the tech stack.
- Leverage system telemetry, CRM data, and operational metrics to identify and quantify field bottlenecks and their business impact.
- Use data-backed findings to inform team priorities, balancing operational needs against company strategy to build a high-impact roadmap.
- Translate operational gaps into concrete, end-to-end system and process proposals, leading execution from concept to completion.
- Manage the Field Process & Systems project intake framework, evaluating requests, enhancements, and proposals.
- Rigorously evaluate and rank incoming work based on quantified friction, estimated ROI, and strategic business goals to maintain a clear project backlog.
- Prepare agendas and decks, lead monthly cross-functional update calls with key stakeholders, and deliver recaps and action items.
- Keep field leadership and business partners informed on active projects, backlog status, and measurable outcomes.
Requirements
- 5+ Years of Experience in Revenue Operations, Sales Operations, GTM Process Strategy, or Systems Optimization within a fast-paced SaaS environment.
- Deep, hands-on fluency with Salesforce and standard GTM technologies (e.g., Clari, ZoomInfo, Gong, LeanData/routing engines).
- Proven ability to query, analyze, and translate complex operational data into quantified business cases that drive roadmap prioritization.
- Demonstrated success managing project intake frameworks, grooming backlogs, and balancing competing requests against strategic business priorities.
- Strong executive presence and communication skills, with proven experience designing slide decks and leading cross-functional stakeholder meetings.
- Ability to build scalable, long-term workflows that reduce friction for field reps while preserving data integrity.
Skills
- Salesforce
- Clari
- ZoomInfo
- LinkedIn Sales Navigator
- Gong
- Outreach
- LeanData
- Data Analysis
- Process Optimization
- Project Management
- Stakeholder Management
- Executive Communication
Location
- California
- Colorado
- Illinois
- New York
- Washington
- San Francisco Bay Area
Work Type
- Full-time
Experience Level
- Manager
Salary/Compensations
- $148,000—$203,500 USD (San Francisco Bay Area)
- $132,000—$181,500 USD (California excluding San Francisco Bay Area, Colorado, Illinois, New York, Washington)
Benefits
- Equity (where applicable)
- Bonus
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Flexible spending account
- Paid leave (including PTO and parental leave)
About the Company
- Okta is a global community spanning over 20 offices worldwide, united by a drive to innovate.
- The Field Process & Systems team serves as the strategic connective tissue between Go-To-Market (GTM) strategy and the technology and processes that power it.
- The team manages the end-to-end design of GTM workflows, optimizes the global tech stack, and deploys scalable operational capabilities across the field organization.
- Their mission is to eliminate operational friction and accelerate growth by delivering data-backed, scalable process and system solutions.
- Okta offers an immersive, in-person onboarding experience designed to accelerate impact and connect new hires to the mission and team from day one.
Equal Opportunity
- Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran.
- Okta also considers for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
- Reasonable accommodation is available for individuals needing assistance with the job application, interview process, or onboarding.
- Okta may use Automated Employment Decision Tools (AEDT) that use artificial intelligence, machine learning, or other automated processes to assist in recruitment and hiring.