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About the Role

The Service Procurement & Sourcing Coordinator supports procurement, sourcing, and supplier management for service operations, ensuring timely availability of spare parts and materials while balancing inventory, cost, and customer service. This role collaborates with various internal teams and external suppliers to achieve business objectives.

Responsibilities

Create and manage purchase orders for service parts, repair materials, and operational supplies.
Monitor open purchase orders and expedite deliveries to support customer commitments and service requirements.
Coordinate with suppliers regarding pricing, lead times, order status, and delivery schedules.
Resolve supplier issues involving shortages, backorders, quality concerns, and late deliveries.
Maintain purchasing records and ensure ERP system accuracy.
Identify and qualify suppliers for service-related products and materials.
Support supplier negotiations related to cost, lead time, and service performance.
Assist in supplier performance reviews and continuous improvement initiatives.
Analyze sourcing opportunities to reduce costs and improve material availability.
Support dual-sourcing and risk mitigation strategies.
Monitor inventory levels and recommend replenishment actions.
Collaborate with Service and Operations teams to forecast demand for spare parts and consumables.
Help manage obsolete, excess, and slow-moving inventory.
Support cycle counts, inventory audits, and inventory accuracy initiatives.
Review service usage trends to improve stocking strategies.
Partner with Service Operations to prioritize urgent customer requirements.
Work with Engineering to source new and alternate components.
Coordinate with Logistics regarding domestic and international shipments.
Support new product introductions and service parts setup activities.
Assist with Bill of Material (BOM) reviews and service parts conversions.
Track procurement and supplier performance metrics.
Develop reports on inventory, supplier delivery performance, and sourcing activities.
Support process improvement initiatives to improve efficiency and reduce costs.
Maintain procurement procedures and work instructions.

Requirements

1-5 years of experience in procurement, purchasing, sourcing, supply chain, inventory management, or service operations.
Experience in a manufacturing, industrial equipment, service, or technical support environment preferred.
Experience working with ERP systems such as Microsoft Dynamics, SAP, Oracle, or similar systems.

Skills

Strong purchasing and supplier management skills.
Knowledge of procurement and inventory control processes.
Excellent organization and follow-up abilities.
Strong analytical and problem-solving skills.
Proficiency in Microsoft Excel and Microsoft Office applications.
Ability to manage multiple priorities in a fast-paced environment.
Effective verbal and written communication skills.
Customer-focused mindset with strong attention to detail.

Location

U.S. based

Work Type

full-time

Experience Level

1-5 years

Education Level

Associate's or Bachelor's degree in Supply Chain Management, Business Administration, Operations Management, or related field preferred.
Equivalent combination of education and experience may be considered.

Salary/Compensations

USD 68,000 - USD 102,000 per year

Benefits

Medical (with member reward points)
Dental
Vision
Basic life insurance
Benefit Bucks
Flexible work arrangements
Paid family leaves
Well-being programs
12 holidays per year
15 days of paid time off per year
Competitive pay
Incentives
Company share ownership
401(k) with match
Performance discussions
Global opportunities
Schneider Career Hub
Learning platforms like Coursera
Collaboration
Recognition
Sharing your voice
Inclusive workplace
Volunteer leave
Programs with the Schneider Electric Foundation
Youth education initiatives
Military leave benefits

About the Company

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.
We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values.
We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value.
Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

Equal Opportunity

Schneider Electric is an Equal Opportunity Employer.
It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.