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About the Role

We are seeking a technically accomplished, strategically minded Senior Advisory Solutions Consultant to join our Identity Security Center of Excellence. This role offers the opportunity to help shape how large organizations approach identity security, access governance, cyber risk, and AI-driven security transformation.

Responsibilities

Serve as a Trusted Technical Advisor to enterprise customers, CISOs, security architects, and identity leaders.
Translate complex security requirements into compelling solution strategies and measurable business outcomes.
Lead technical discovery, architectural discussions, executive workshops, and strategic solution engagements.
Provide deep technical expertise across Identity Security, IGA, IAM, and security operations.
Help customers understand and realize the value of ServiceNow's expanding security portfolio.
Architect solutions that address identity visibility, access intelligence, least-privilege enforcement, cyber exposure, and security risk reduction.
Demonstrate how integrated security capabilities can help organizations eliminate silos and improve their overall security posture.
Advise customers on emerging identity and security challenges associated with AI agents, non-human identities, and autonomous systems.
Help organizations establish security and governance frameworks as they scale AI adoption.
Collaborate with account teams, solution consulting leadership, product management, and engineering to advance complex enterprise opportunities.
Lead compelling technical presentations, solution demonstrations, architecture workshops, and proof-of-value engagements.
Articulate differentiated technical value and competitive positioning in sophisticated enterprise environments.
Act as a technical escalation point and subject matter expert for strategic customer engagements.
Contribute to reusable solution architectures, technical enablement, demonstrations, and field best practices.
Mentor and enable field Solutions Consultants on security and identity technologies.
Bring customer and market insights back to product and engineering teams to influence innovation and solution strategy.

Requirements

Deep experience in identity security, including IAM, IGA, and privileged access, with identity as your primary focus within enterprise cybersecurity.
Solid understanding of authentication, authorization, access governance, entitlement management, and least-privilege principles.
Subject matter expertise in identity security architectures for large, complex enterprises.
Fluency to speak credibly about identity platforms, cloud infrastructure, APIs, and modern security architectures to identity teams, enterprise architects, and business leaders.
Understanding of emerging security challenges involving AI agents, machine identities, and non-human access.
Ability to connect complex technical capabilities to meaningful security and business outcomes.
Proven track record selling identity security solutions to large enterprises in a presales, solution consulting, security architecture, or technical advisory role.
Experience shaping and closing complex, multi-stakeholder deals.
Confidence presenting to and advising a range of enterprise audiences, from security and IT leaders, including CISOs and CIOs, to identity teams and enterprise architecture groups.
Ability to frame identity security in terms of business risk and outcomes.
Ability to lead complex technical conversations, challenge conventional thinking, and influence architectural decisions.
Strong presentation, storytelling, and solution demonstration skills.
A collaborative mindset and the ability to operate effectively across sales, engineering, product, and customer teams.
Experience selling, implementing, or competing against technologies such as Veza, SailPoint, Saviynt, CyberArk, Okta, Microsoft Entra, or comparable security and identity platforms.
Understanding of identity security posture management, identity threat detection, cyber asset visibility, and exposure management.
Strong familiarity with cloud-native environments, Zero Trust architectures, and modern enterprise security frameworks.
Hands-on experience with APIs, integrations, scripting, or solution prototyping.
A strong point of view on how AI will reshape identity security and enterprise cybersecurity.
The curiosity to explore emerging technologies and the ability to turn innovative ideas into practical customer solutions.

Skills

Identity Security
IAM
IGA
Privileged Access Management
Authentication
Authorization
Access Governance
Entitlement Management
Least-Privilege Principles
AI Agents
Machine Identities
Non-Human Identities
Autonomous Systems
Cybersecurity
Enterprise Architecture
Consultative Solution Selling
API Integration
Scripting
Solution Prototyping
Cloud-Native Environments
Zero Trust Architectures
Enterprise Security Frameworks
Veza
SailPoint
Saviynt
CyberArk
Okta
Microsoft Entra

Location

AMS - North America and Canada

Work Type

Flexible
Remote

Experience Level

Senior
Advisory

Salary/Compensations

$168,750 - $240,000

Benefits

Equity (when applicable)
Variable/incentive compensation
Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs

About the Company

ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help organizations work smarter, faster, and better.
We're building an AI-native culture where technology and talent are unstoppable together.
Armis from ServiceNow protects the entire attack surface and manages an organization’s cyber risk exposure in real time.
Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise.

Equal Opportunity

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.
All qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.