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About the Role

LAL Horizons is seeking a Retail & Shipping Associate for their West 6th Street UPS Store location in Austin, TX. This role involves providing excellent customer service, managing shipping and print services, and supporting store operations. The company emphasizes internal growth and a supportive team environment.

Responsibilities

Deliver friendly, knowledgeable service to walk-in customers and phone inquiries
Advise customers on the best shipping options and take ownership of their shipping needs
Pack, receive, and process packages for courier shipment, including Amazon and other returns
Run print, copy, binding, and laminating projects for local residents and small businesses
Sort mail for mailbox customers
Provide notary services once certified
Process transactions on our point-of-sale system and shipping software
Keep the store clean, organized, and safe
Perform other duties as assigned

Requirements

High school diploma or GED
Comfortable with computers
Clear verbal and written communication, including basic math and spelling
Friendly, professional, and genuinely helpful demeanor
Prompt, reliable, and responsible
Able to lift 40+ lbs
Able to stand for a full shift
Available 35–40 hours per week
Weekend availability required

Skills

Computer proficiency
Microsoft Office experience (plus)
Adobe experience (plus)
Basic math
Basic spelling
Customer service
Shipping
Printing
Point-of-sale system operation
Shipping software operation

Location

1211 W 6th Street, Suite 600, Austin, TX 78703

Work Type

Full-time
35–40 hrs/week

Experience Level

Depending on experience

Education Level

High school diploma or GED

Salary/Compensations

$16-17/hr

Benefits

Advancement opportunities
Paid Time Off
On-the-job training program
Leadership opportunities
Company-paid notary certification

About the Company

LAL Horizons has served Central Texas for over 15 years and operates 7 The UPS Store locations in Austin, Round Rock, and Cedar Park.
The West 6th Street store serves downtown residents, professionals, and local businesses.
The team leads with Integrity, Accountability, Self-Discipline, and Leadership.
The company promotes from within.

Equal Opportunity

LAL Horizons is an equal opportunity employer.