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About the Role
The Assistant Store Manager supports the Store Manager in organizing, planning, and implementing strategies for a Sherwin-Williams paint store, focusing on customer service, marketing, merchandising, inventory, finances, and safety. This role also involves assisting with staff supervision and training, and generating sales leads through customer outreach.
Responsibilities
- Support business strategies to increase sales and optimize profitability
- Ensure high levels of customer satisfaction through excellent service
- Build and maintain product knowledge for effective customer recommendations
- Build positive relationships with wholesale and retail customers
- Complete store administration
- Ensure compliance with policies and procedures including safety, loss prevention, and security
- Maintain outstanding store condition and visual merchandising standards
- Support employee training, development, performance management, and corrective action
- Respond to and resolve customer and/or employee complaints
- Partner with Store Manager to make outside sales calls to increase market share
Requirements
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment
- Must have a valid, unrestricted Driver’s License
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
Skills
- Customer service
- Sales
- Marketing
- Merchandising
- Inventory management
- Financial management
- Store safety
- Supervising staff
- Training staff
- Customer outreach
- Timekeeping systems
- Customer relationship management (CRM) systems
- Communication
- Multilingual abilities
Location
- On-site
Work Type
- Full-time
Experience Level
- 1+ year experience in retail, sales, or customer service
- 1+ year experience in a leadership role, supervising others, or leading teams
Education Level
- High School diploma or a Certificate of Adult Education Completion (CAEC)
- Associate's degree or higher in business, sales, or marketing
Benefits
- Rewards
- Benefits
- Flexibility to enhance health and well-being
- Opportunities to learn, develop new skills, and grow contribution
- Inclusive team environment
- Commitment to communities
- Retirement plans
- Health care
- Total well-being programs
- Commute support
About the Company
- Our purpose is to inspire and improve the world by coloring and protecting what matters.
- Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger.
- Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people.
- Our people are behind the strength of our success, and we invest and support you.
Equal Opportunity
- Sherwin-Williams is proud to be an Equal Employment Opportunity employer.
- All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.