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About the Role

The Division Chief is responsible for leading key areas of focus within Toronto Fire Services, including Public Education and CRR Professional Development. This senior management role ensures the utilization of best practices, technology, and resources to provide best-in-class service to Toronto residents. The Division Chief will champion an inclusive and supportive environment, collaborate with peers, and participate in an on-call rotation.

Responsibilities

Participates in the development and implementation of programs/strategies for the Division.
Provides leadership to assigned staff and ensures their effective development and guidance through training and delegation.
Effectively handles day-to-day labor relations matters and the imposition of discipline.
Ensures the effective performance of assigned employees and the professional operation of Fire Prevention and Public Education offices.
Analyzes and plans for short and long-term staffing and organizational requirements, making necessary changes for Division efficiency.
Participates in the development of the annual budget and monitors it to meet approved objectives.
Facilitates innovation and results orientation in a customer service environment.
Initiates and directs the review of policies, programs, processes, procedures, and performance measures for relevance, effectiveness, and efficiency.
Ensures the accuracy and prompt completion of all reports, records, and required documentation.
Liaises with peers and more senior personnel in other departments, agencies, and levels of government.
Represents Toronto Fire Services at various public events.
Maintains up-to-date knowledge of technical developments, applicable legislation, industry standards, procedures, regulations, and techniques.
Establishes environmental scanning processes to identify emerging issues, hazards, trends, and program impacts.
Supports enforcement actions in accordance with the FPPA and Provincial Offences Act.
Ensures and promotes strong stakeholder relationships with key partners, including provincial agencies.
Strengthens and promotes collaboration with corporate partners.
Willing and able to respond to and manage issues outside of normal working hours, including nights, weekends, and holidays.
Performs other duties as required or assigned.

Requirements

Considerable leadership experience.
Demonstrated ability to operate as a fully accountable program leader, fostering an environment of excellence in performance, teamwork, and service delivery.
Experience in leading, motivating, and coaching a team of professionals supporting employee engagement and development.
Sound judgment and the ability to effectively manage difficult and sensitive situations under challenging conditions.
Proficiency in highly developed stakeholder relations and a high level of political acuity.
Advanced conflict resolution, analytical, problem-solving, and project management skills.
Demonstrated experience in the application of the Fire Code and the Building Code.
Technical knowledge in a range of core functions of inspections and public education.
Demonstrated knowledge of relevant legislation including the Fire Protection and Prevention Act, Provincial Offences Act, Building Code Act, Municipal Freedom of Information and Protection of Privacy Act, and Occupational Health and Safety Act.
NFPA 1031, 1035, and 1041 professional qualifications are an asset.
Must possess and maintain a valid Ontario Class "G" Driver's License as a condition of employment.
Excellent interpersonal and communication skills.
Relevant post-secondary education in a professional discipline pertinent to the job function is an asset.

Skills

Leadership
Stakeholder relations
Political acuity
Conflict resolution
Analytical skills
Problem-solving
Project management
Fire Code application
Building Code application
Inspections
Public education
Interpersonal skills
Communication skills

Location

4330 Dufferin St, North York

Work Type

Full-time
Permanent

Experience Level

Senior Manager
Considerable leadership experience

Education Level

Relevant post-secondary education in a professional discipline pertinent to the job function is an asset

Salary/Compensations

$222,804.40

About the Company

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
The City of Toronto is committed to creating an accessible and inclusive organization.
We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
Disability-related accommodation during the application process is available upon request.

Equal Opportunity

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
Learn more about the City’s commitment to employment equity.
The City of Toronto is committed to creating an accessible and inclusive organization.
We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
Disability-related accommodation during the application process is available upon request.
Learn more about the City’s Hiring Policies and Accommodation Process.