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About the Role
The People Operations Manager is responsible for the consistent, timely, and effective delivery of the organization’s day-to-day People Operations activities. The role serves as the primary operational point of contact for employees and managers, ensuring established People practices, policies, programs, and employment processes are executed accurately and consistently. This role is highly execution-focused and employee-facing, with responsibility spanning employee relations, recruitment and hiring, onboarding, leaves and accommodations, payroll inputs and benefits administration, performance-cycle administration, compliance, HR systems, and offboarding.
Responsibilities
- Serve as the primary point of contact for day-to-day employee and manager People Operations matters
- Manage day-to-day employee relations matters, including issue resolution, documentation, and follow-up; support investigations and escalate complex, high-risk, or precedent-setting matters as appropriate
- Support managers in applying policies, addressing performance and conduct concerns, and navigating established People Operations processes
- Manage leaves of absence, accommodations, return-to-work processes, resignations, terminations, and offboarding, and escalate where appropriate
- Manage end-to-end recruitment execution, including job descriptions, postings, sourcing, screening, interviews, references, candidate management, offers, and hiring administration
- Partner with hiring managers to deliver timely, equitable, and consistent recruitment processes
- Prepare employment offers and contracts and manage routine negotiations within approved compensation and contract parameters
- Coordinate onboarding from accepted offer through successful integration, including documentation, payroll and benefits enrolment, systems access, orientation, and manager follow-through
- Administer new-hire check-ins, probationary milestones, and success processes
- Administer the annual performance review cycle, interim performance check-ins, and related employee and manager processes
- Coordinate communications, deadlines, documentation, reminders, completion tracking, and process support
- Support execution of employee engagement, recognition, culture, belonging, and DEI initiatives
- Administer employee surveys and pulse checks and support related communications and follow-up
- Coordinate operational delivery of organization-wide People Operations initiatives, including the annual team offsite
- Manage employee payroll inputs and changes in coordination with Finance
- Administer benefits and RRSP enrolment, changes, employee inquiries, and vendor processes
- Own day-to-day HRIS administration, employee records, data changes, workflows, permissions, and routine reporting
- Maintain accurate and complete People documentation and employee records
- Resolve operational payroll, benefits, HRIS, and employee-data issues and identify opportunities to improve workflows and system use
- Support consistent application of People policies, procedures, and employment practices
- Maintain required employment documentation, records, deadlines, and compliance processes
- Administer required and mandatory training, including enrolment, tracking, reminders, renewals, and record keeping
- Identify and escalate compliance concerns, policy gaps, recurring issues, and operational risks
- Contribute practical recommendations to improve the clarity, consistency, and efficiency of People Operations processes
Requirements
- 4-6 years progressive HR/generalist experience across employee relations, recruitment, HR operations, and the employee lifecycle
- Experience supporting and managing People Operations for organizations or teams of approximately 50 employees
- Strong practical knowledge of employment legislation, compliance, and manager support
- Experience managing end-to-end recruitment, onboarding, leaves/accommodations, performance processes, and offboarding
- Experience with payroll inputs, benefits/RRSP administration, HRIS platforms, employee data, and reporting
- AI-enabled and curious, comfortable using emerging tools to improve efficiency, quality, decision-making, and the employee experience while applying sound judgment around privacy, accuracy, and appropriate use
- Strong communication, judgment, organization, and process-management skills
- Professional proficiency in written and spoken English is required
- Candidates must be legally authorized to work in Canada at the time of application; we are unable to provide employment sponsorship or support work permit applications for this position.
Skills
- Clear, positive, and curious communication
- Growth-minded and entrepreneurial
- Employee-centred and practical
- Highly organized and dependable
- Calm and thoughtful under pressure
- Clear and approachable communication
- Solutions-oriented and adaptable
- AI-enabled and curious
- Strong communication skills
- Strong judgment skills
- Strong organization skills
- Strong process-management skills
Location
- Remote (Canada-wide)
- Toronto, Ontario (preference)
Work Type
- Remote-first
- Occasional in-person collaboration
- Light in-person attendance of program-related events during evenings and weekends is required from time to time
Experience Level
- 4-6 years progressive HR/generalist experience
Education Level
- HR education or professional certification is an asset
Benefits
- Benefits and RRSP enrolment, changes, employee inquiries, and vendor processes
About the Company
- Venture for Canada is a national registered charity equipping talent across Canada with the entrepreneurial skills, mindset, and opportunities to succeed in a 21st-century economy increasingly shaped by rapid change and emerging technology.
- We believe that to be entrepreneurial is to act upon opportunities to create value for others.
- The resourcefulness and creativity of people across Canada are essential to addressing our country’s greatest challenges.
- Venture for Canada serves as a catalyst by empowering individuals to create a more prosperous, inclusive, and innovative society.
- Venture for Canada is a remote-first organization with offices based in Toronto and Vancouver.
Equal Opportunity
- Venture for Canada is dedicated to fostering an inclusive, equitable, and accessible workplace.
- We welcome and encourage applications from individuals of all backgrounds, experiences, and identities.
- Accommodations are available upon request for candidates participating in all stages of the recruitment and selection process.
- Venture for Canada may use artificial intelligence-enabled tools to support certain aspects of the recruitment process; all hiring decisions are made by our talent acquisition stakeholders.