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About the Role
Reporting to the Plant Quality Manager, this role leads Fairport’s incoming inspection and supplier quality organization. The position sets priorities, allocates resources, develops team capability, and ensures effective resolution of nonconforming purchased material and supplier-related issues. The supervisor partners with Supply Chain, Manufacturing, Engineering, Procurement, and suppliers to improve incoming quality and reduce disruption to plant operations. This role requires a hands-on, detail-oriented leader who can balance daily operational execution with longer-term supplier quality improvement using data, structured problem-solving, and strong cross-functional collaboration.
Responsibilities
- Directly supervise, develop, and hold accountable the IQA inspection and Supplier Quality team, including inspectors, technicians, and quality engineers.
- Provide daily direction, establish priorities, manage performance, develop technical and leadership capability, and align team resources with plant priorities and business needs.
- Build a high-performing team culture focused on responsiveness, ownership, discipline, and partnership with internal customers and external suppliers.
- Establish clear roles, standard work, and escalation paths to ensure efficient execution of incoming inspection, non-conformance management, and supplier corrective action follow-up.
- Own plant incoming inspection processes to ensure purchased materials, components, and outsourced services are evaluated against requirements and released appropriately to support production needs.
- Ensure timely inspection, disposition, and containment of non-conforming incoming material to minimize production disruption while protecting product quality.
- Drive effective prioritization of incoming inspection activities based on production demand, supplier risk, and defect history.
- Ensure effective AQL based inspections/templates of supplied parts.
- Own supplier quality analysis for the Fairport site, including issue identification, documentation, notification, corrective action follow-up, and escalation as needed.
- Partner with Procurement and Supply Chain to hold suppliers accountable through supplier scorecards, performance reviews, corrective action requests, audits, and recovery planning where applicable.
- Drive supplier root cause and corrective action discipline using structured problem-solving methods to reduce repeat issues and improve incoming quality performance.
- Support qualification, evaluation, and ongoing monitoring of suppliers to ensure capability, compliance, and alignment with quality expectations.
- Ensure purchased material non-conformances are documented accurately and routed through the appropriate systems and processes for timely disposition and closure.
- Lead supplier-related corrective action activity, ensuring containment, root cause analysis, corrective actions, and verification of effectiveness are completed with urgency and rigor.
- Partner with engineering and operations to determine risk, material usability, and disposition paths for discrepant incoming material.
- Track recurring defects and systemic supplier issues, driving sustainable corrective actions rather than repeated containment.
- Partner closely with Manufacturing, Engineering, Supply Chain, Planning, and Procurement to resolve supplier and incoming quality issues quickly and effectively.
- Serve as the plant point of contact for supplier quality concerns impacting operations, ensuring communication is timely, fact-based, and action-oriented.
- Support broader plant quality initiatives by providing input on defect trends, supplier performance risks, and opportunities to improve incoming material quality and inspection effectiveness.
- Ensure incoming inspection and supplier quality processes are aligned with plant Quality Management System requirements and applicable standards.
- Maintain procedures, work instructions, inspection criteria, and documentation needed to support compliant and effective incoming quality execution.
- Support internal, customer, and third-party audits related to incoming inspection, supplier quality, and purchased material controls; ensure findings are addressed with effective corrective actions.
- Own metrics for incoming quality and supplier performance, including defect rates, supplier PPM, inspection turnaround, SCAR responsiveness, cost of poor quality, and repeat issue trends.
- Develop and maintain meaningful scorecards and performance visibility that drive action with both internal stakeholders and suppliers.
- Use data to identify high-risk suppliers, recurring failure modes, and process bottlenecks, and lead improvement actions to reduce incoming defects and improve supplier performance.
- Leverage SAP, ETQ, Power BI, and other digital tools to improve issue tracking, reporting, workflow efficiency, and decision-making.
Requirements
- Bachelor’s degree in Engineering, Sciences, Management, or related field.
- 5+ years of progressive quality experience, including incoming quality, supplier quality, manufacturing quality, or related disciplines, with demonstrated responsibility for leading people, resolving complex supplier issues, and driving measurable quality improvement.
- 2+ years of direct people-management experience, including performance management, coaching, workload prioritization, and development of technical professionals.
- Strong working knowledge of incoming inspection and non-conforming material processes.
- Strong working knowledge of supplier corrective actions and supplier performance management.
- Strong working knowledge of structured problem-solving tools such as 5Why, 8D, and DMAIC.
- Strong working knowledge of Quality Management Systems and applicable standards such as ISO 9001, AS9100, or IATF 16949.
- Ability to partner effectively across Quality, Supply Chain, Engineering, and Operations to drive issue resolution and accountability.
- Strong communication skills with the ability to work effectively with shop floor teams, functional leaders, and external suppliers.
- Comfortable working in a hands-on plant environment with regular presence on the shop floor and in receiving / inspection areas.
- Experience using data and metrics to drive decisions and performance improvement.
- This position does not support immigration sponsorship.
Skills
- SAP
- ETQ
- Power BI
- ISO 9001
- AS9100
- IATF 16949
- 5Why
- 8D
- DMAIC
- Minitab
- JMP
Location
- Fairport
Work Type
- Full-time
Experience Level
- 5+ years of progressive quality experience
- 2+ years of direct people-management experience
Education Level
- Bachelor’s degree in Engineering, Sciences, Management, or related field
Salary/Compensations
- $112,328.00 - $154,451.00
Benefits
- Company-wide bonuses
- Long-term incentives
- 100% company-paid pension benefit
- Matching contributions to 401(k) savings plan
- Medical, dental, and vision insurance
- Paid parental leave
- Family building support
- Fitness programs
- Company-paid life insurance
- Disability insurance
- Disease management programs
- Paid time off
- Employee Assistance Program (EAP)
- Recognition program
About the Company
- Corning is one of the world’s leading innovators in glass, ceramic, and materials science.
- Our technologies push the boundaries of what’s possible.
- Corning’s businesses are ever-evolving to best serve our customers, industries, and consumers.
- Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, automotive, and solar markets.
- We are changing the world with trusted products that accelerate drug discovery, development, and delivery to save lives.
- We are changing the world with damage-resistant cover glass to enhance the devices that keep us connected.
- We are changing the world with optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light.
- We are changing the world with precision glass for advanced displays to deliver richer experiences.
- We are changing the world with auto glass and ceramics to drive cleaner, safer, and smarter transportation.
- We are changing the world with solar polysilicon, wafers, and innovative photovoltaic modules, enabling low-cost solar energy solutions.
Equal Opportunity
- We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.
- Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws.
- Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment.
- To submit a request for reasonable accommodation related to disability or religion, please contact us at accommodations@corning.com.