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About the Role
As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. You will be fully cross-trained to support the cash register and able to switch to front-end duties as needed, while focusing on providing a clean, welcoming environment.
Responsibilities
- Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
- Merchandising and stocking as needed
- Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
- Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
- Managing sales transactions while working assigned cash register
- Maintaining security of cash and protecting company assets
- Other duties as assigned
Requirements
- Ability to follow instructions and interpret operational documents
- Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
Skills
- Excellent customer service and relationship management skills
- Strong organizational and communication skills
- Strong problem-solving and decision-making skills
- High level of integrity
- Proficiency in basic math for cash accounting
Location
- 238 Hooker Ave, Poughkeepsie, New York 12603
Work Type
- Part time
Experience Level
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
Education Level
- High school diploma or equivalent is preferred
Salary/Compensations
- From: 16
- To: 16.5
Benefits
- Medical, pharmacy, dental, and vision insurance
- Employee Assistance Program
- Retirement plans
- Educational Assistance
About the Company
- Dollar Tree
Equal Opportunity
- We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status.
- In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.
- We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.