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About the Role
Manage, mentor, and enable the outbound Sales Development team across multiple locations, overseeing both people and process to drive growth and scale operations.
Responsibilities
- Manage SDR activities and report on metrics via SFDC.
- Build and maintain a knowledge base of products, personas, and services.
- Identify and communicate recommendations for efficiency and productivity improvements.
- Assist with hiring, onboarding, and promoting SDR team members.
- Collaborate with Sales Ops & Biz Ops on standardized performance reports.
- Teach customer-centric engagement and value selling.
- Ensure a positive working relationship with the AE Team to maximize sales development effectiveness.
- Coordinate with Marketing and Sales for efficient prospect/customer information exchange.
Requirements
- Proven track record for managing Sales or Sales Development teams.
- Eager to onboard, train, and reinforce process intricacies.
- Ability to think about process improvement and long-term scaling.
- Work cross-functionally with Sales and Marketing leadership.
- Analytical mindset with the ability to find trends in sales data and take proactive action.
- Clear communication of findings and collaborative solution development with leadership.
- Comfortable exploring data for trends, answering questions with facts, and using data in daily decision-making.
- Must be authorized to work in the United States.
- Not able to offer new non-immigrant visa sponsorship or OPT hiring.
Skills
- Sales Development Management
- Team Mentoring
- Process Management
- Data Analysis
- Cross-functional Collaboration
- Salesforce (SFDC)
- Customer-centric Engagement
- Value Selling
- Hiring and Onboarding
Location
- Austin, TX
- Costa Rica
- UK
Work Type
- Full-time
Experience Level
- 4+ years of experience leading a sales development team for a technical product or SaaS company
- Established track record in managing, mentoring a growing team of SDRs
Salary/Compensations
- $92,000 - $108,000
Benefits
- Bonus or commission plans
- Benefits offerings
About the Company
- Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform.
- Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness—combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges.
- Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments.
- Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.