Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Service Tech - Austin role.
Rezi rewrites your resume against Pella Windows & Doors's job description. Free.
Tailor your resume to this Service Tech - Austin role.
Rezi rewrites your resume against Pella Windows & Doors's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Service Tech - Austin posting at Pella Windows & Doors — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Service Tech - Austin posting at Pella Windows & Doors — free, in seconds.
Responsibilities
- Professionally communicate with homeowners and colleagues.
- Adhere to vehicle and safety rules.
- Start work promptly at 6 AM, Monday-Friday.
- Provide occasional Saturday availability.
- Install Avanti window & door products in newly constructed homes.
- Execute designated flashing and installation methods for vinyl windows & doors.
- Learn The Avanti Install Method (AIM).
- Assist and support team members.
- Follow company safety guidelines.
- Communicate with customers and set proper expectations.
- Follow and enforce company policy and procedures.
Requirements
- Maintain a minimum 36-month clean Motor Vehicle Record (MVR) if driving a company vehicle.
- Use hand tools and power tools.
- Possess attention to detail.
- Regularly carry up to 80 pounds; team lift when required.
- Be comfortable working from a ladder up to 20 feet high.
- Have basic math knowledge.
- Possess proficient verbal and written English language skills.
- Demonstrate good public relations and customer service skills.
- Read, interpret, understand, and explain documents such as product specifications or warranty manuals.
- Effectively present information to others and gather information from others.
- Respond appropriately to questions from customers, coworkers, and managers.
- Display excellent phone and email etiquette.
- Present an appropriate attitude when interacting with customers or coworkers.
- Have 1-2 years of customer service/customer interaction experience.
- Tolerate outdoor elements.
- Maintain a clean driving record and MVR.
- Be punctual and reliable, arriving at work on time every day.
- Be willing to learn the AIM method with on-the-job training.
- Use cordless drivers, levels, and nail guns.
- Safely climb a ladder.
- Follow OSHA fall protection procedures.
- Lift 30-100 lbs. several times per day.
- Work in a team environment.
- Communicate professionally and manage customer expectations.
Skills
- English language proficiency (verbal and written)
- Tool usage (hand and power)
- Attention to detail
- Basic math
- Customer service
- Ladder usage
- Communication
- Teamwork
- Professionalism
Work Type
- Full-time
Experience Level
- 1-2 years customer service experience preferred
- Construction experience a plus
- Window experience a plus
About the Company
- Growing company